Restaurant Manager
Feather Falls Casino Brewery
Oroville
- Managed food and beverage services for entire casino two nights weekly, successfully transforming brewery into nightclub after hours for three nights a week.
- Oversaw daily restaurant operations, ensuring efficient service and high guest satisfaction.
- Trained and supervised staff on service standards and operational procedures.
- Executed hiring, onboarding, and training processes, enhancing staff readiness and service quality.
- Resolved customer complaints promptly, ensuring positive dining experiences and customer retention.
- Coordinated scheduling, budgeting, and inventory control for day-to-day operations.
- Monitored inventory levels and coordinated with suppliers for timely deliveries.
- Compiled labor reports to track workforce efficiency and cost management. and ensure profit margins are met.