Crystal ocain
Williston,ND
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
16
16
years of professional experience
Work History
Cashier
J.C. Penney
09.2018 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Recreational Worker
Suncountry Health Region
02.2008 - 09.2012
- Cultivated a positive work environment by fostering open communication and providing constructive feedback to team members.
- Enhanced participant satisfaction by planning and executing diverse recreational activities tailored to various age groups and interests.
- Conducted ongoing assessments of existing facilities to identify areas in need of maintenance or renovation for improved user experience.
- Collaborated with other recreation staff members to design innovative programming that catered to the evolving needs of the community.
- Maintained detailed records of program attendance, equipment inventory, and facility usage to inform future planning decisions.
- Organized transportation logistics for off-site trips such as nature hikes or sporting events, ensuring smooth experiences for all attendees.
- Promoted physical fitness by leading group exercise classes and providing personalized instruction on proper techniques.
Special Care Aide
Suncountry Health Region
01.2006 - 02.2008
- Served as a reliable point of contact for families seeking updates on their loved one''s wellbeing and progress in the program.
- Maintained a clean and safe environment for patients, ensuring proper sanitation and hygiene practices were followed.
- Contributed to the creation of individualized service plans, ensuring a holistic approach to patient care.
- Administered medications as prescribed by physicians, ensuring accuracy and adherence to safety protocols.
- Provided mobility assistance when needed, enabling patients to participate more fully in their daily lives and maintain independence where possible.
- Documented patient progress meticulously, maintaining accurate records for review by medical personnel.
- Developed strong rapport with patients, building trust and promoting emotional wellbeing throughout the caregiving process.
- Monitored vital signs and reported any abnormalities or concerns to nursing staff in a timely manner, helping prevent complications.
- Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing-promoting dignity while providing necessary support.
- Supported patients'' mental well-being by engaging in meaningful conversations and recreational activities tailored to their interests.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Education
Special Care Aid
Southeast Regional College
Estevan Sk06-2007
High School Diploma -
Southeast Regional College
Weyburn Sk05-2003
Skills
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Written and verbal communication
- Cash handling and management
- Training and mentoring
- Multitasking
- Customer Satisfaction
Timeline
Cashier
J.C. Penney
09.2018 - 06.2022
Recreational Worker
Suncountry Health Region
02.2008 - 09.2012
Special Care Aide
Suncountry Health Region
01.2006 - 02.2008
Special Care Aid
Southeast Regional College
High School Diploma -
Southeast Regional College
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