Crystal Ojeda

• Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
• Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
• Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
• Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
• Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
• Conducted community outreach events to promote wellness initiatives and expand access to healthcare services within the local area.
• Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
• Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.

• Stepping into Management lead role, when OM is out of office. Attending Meetings with Administrators, and providers.
• Upholding Company policy when needed, Jumping into any role when short-staff, Big on Team work, and stepping in.

• Dressing, Cleaning wounds. Setting Up Wound Care visit, Home Health visit, Home Therapy visit.

● Procedures Trained for PRP’s, Ultra-Sound Guided Injection, injections under fluoroscopy. Trained for Sterile set up, Phlebotomy trained.

• Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.

• Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
• Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
• Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.

● Ensures all related reports, labs and information is scanned and available in patient’s medical record prior to his/her appointment; documents all communication and interventions in patient profile EMR.

● Prepares, restocks, and disinfects examination rooms, procedure rooms, lab areas, and all other patient care areas as required or needed; Sterilizes medical equipment as assigned by clinic.

● Daily monitoring and response to voice mail and email.

● Obtaining Authorization from insurance, Imaging, Medical Equipment, Medical Procedures.

● Room Patients, Create patient charts from original Pathology, Imaging. Obtain past medical records. Create Chemo/ Radiation schedules for patient treatment.