Crystal Ojeda
La Habra,CA
Summary
Customer-focused and enthusiastic Server/Hostess with experience in fast-paced, high volume restaurant environments. Skilled in food handling, order accuracy, and maintaining cleanliness and safety standards. Has strong multitasking skills and can adapt to any situation with abilities to enhance guest satisfaction rates.
Overview
5
5
years of professional experience
Work History
Diet Clerk/Nutrition Ambassador
Whittier Hospital Medical Center
Whittier, CA
11.2022 - Current
- Assisted in preparing and serving meals according to dietary guidelines.
- Maintained accurate records of patient dietary preferences and restrictions.
- Collaborated with kitchen staff to ensure timely meal delivery and quality service.
- Managed patient meal services across fluctuating census levels, scaling operations from low-volume to high-volume periods efficiently.
- Communicated effectively with healthcare staff regarding patient dietary requirements.
- Resolved patient concerns or complaints regarding meal quality or service efficiently, providing equitable solutions that prioritize patient satisfaction.
Server/Cashier
Shakey's Pizza Parlor
La Habra, CA
05.2021 - 11.2022
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Accurately processed orders and managed transactions using point-of-sale systems.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained cleanliness and organization of dining area with reservation groups of over 50 people celebrating anything from birthday parties to event banquets
Education
High School Diploma -
La Habra High School
La Habra, CA05.2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Cleanliness standards
- Food station setup
Timeline
Diet Clerk/Nutrition Ambassador
Whittier Hospital Medical Center
11.2022 - Current
Server/Cashier
Shakey's Pizza Parlor
05.2021 - 11.2022
High School Diploma -
La Habra High School