Raelyn Brinson
Dayton,Ohio
Summary
Versatile professional with leadership experience at Kettering Health Main Campus and Kettering Recreation Center. Recognizing for customer satisfaction through effective communication and problem-solving. Skilled in incident reporting and maintaining safety standards, ensuring a positive environment for both patients and guests. Strong work ethic and organized approach to operations.
Overview
4
4
years of professional experience
Work History
Nutrition Services Ambassador
Kettering Health Main Campus
Kettering, OH
04.2024 - Current
- Managed strict adherence to prescribed diets and restrictions.
- Trained new employees on best practices for customer service and hospital protocols, promoting a positive environment.
- Learned proper phone etiquette.
- Communicated dietary restrictions to ensure patient understanding.
- Applying the proper PPE required for some patients.
- Show sympathy toward patients and patients' families.
- Pay close attention to detail to ensure proper delivery procedures and positive interactions.
Waterpark Manager
Kettering Recreation Center
Kettering, OH
04.2024 - 01.2025
- Supervised daily operations of waterpark facilities, ensuring guest safety and satisfaction.
- Trained staff on operational procedures and customer service standards to enhance guest experiences.
- Monitored pool areas for cleanliness and compliance with health regulations, maintaining high safety standards.
- Developed and implemented staff rotations to optimize coverage during hours.
- Ensured waterpark staff had what they needed.
- Monitored weather conditions closely, taking appropriate measures to ensure guest safety during inclement weather events.
- Addressed guest concerns promptly, offering solutions to enhance their satisfaction levels at the park.
- Monitored and maintained water quality standards for optimal swimming conditions.
Lifeguard
Kettering Recreation Center
Kettering, OH
04.2022 - 01.2025
- Monitored pool area and water park to ensure safety and compliance with regulations.
- Responded quickly to emergencies, ready to administer first aid and CPR as needed.
- Conducted routine checks of lifeguard equipment, maintaining readiness for use.
- Educated patrons on water safety rules and proper pool etiquette.
- Assisted in swim lessons.
- Maintained a clean and safe aquatic facility, performing necessary cleaning tasks on a daily basis.
- Filed the appropriate paperwork when emergencies and accidents occurred.
Education
No Degree - Diagnostic Medical Sonography
Clark State College
SpringfieldNo Degree - Radiologic Technology
Sinclair Community College
Dayton, OHHigh School Diploma -
Beavercreek High School
Beavercreek, OH05-2024
Skills
- Leadership qualities
- Strong communicator
- Effective problem-solver
- Incident reporting
- Customer service
- Strong work ethic
- Organized
Timeline
Nutrition Services Ambassador
Kettering Health Main Campus
04.2024 - Current
Waterpark Manager
Kettering Recreation Center
04.2024 - 01.2025
Lifeguard
Kettering Recreation Center
04.2022 - 01.2025
No Degree - Diagnostic Medical Sonography
Clark State College
No Degree - Radiologic Technology
Sinclair Community College
High School Diploma -
Beavercreek High School