Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Crystal Ortiz

Mount Vernon,WA

Summary

Professional caregiver with strong commitment to providing high-quality care and support. Proficient in managing both physical and emotional needs, ensuring comfort and safety. Known for effective teamwork and adaptability to changing circumstances, consistently building trust with clients and their families.

Overview

16
16
years of professional experience

Work History

Home Care Provider

7 Sisters Homecare
Bellingham, WA
12.2023 - Current
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.

Office Manager/Supervisor

Banano Buds
Sedro-Woolley, WA
10.2014 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.

Nursing Assistant

Mt. Glen
MOUNT VERNON, WA
04.2009 - 10.2014
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.

Education

GED -

Skagit Valley College
Mount Vernon, WA

Skills

  • Staff Management
  • Strategic planning
  • Policies and procedures
  • Key Performance Indicators

Languages

Spanish

Timeline

Home Care Provider

7 Sisters Homecare
12.2023 - Current

Office Manager/Supervisor

Banano Buds
10.2014 - Current

Nursing Assistant

Mt. Glen
04.2009 - 10.2014

GED -

Skagit Valley College

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Crystal Ortiz