Crystal Pantoja
Summary
Highly professional and driven individual with 2-3 years of experience exceeding service expectations through attentive support and clear communication. Known for a collaborative mindset and the ability to solve problems quickly in fast-paced environments while maintaining accuracy and professionalism. Demonstrates strong time management, leadership, and ownership, with a proven commitment to going above and beyond to support patients, staff, and overall operational excellence.
Overview
4
4
years of professional experience
Work History
Hostess and Cashier
Paisans Pizzeria & Bar
Berwyn, USA
09.2024 - Current
- Coordinated front desk operations, managing reservations, tracking important dates, and ensuring accurate scheduling and follow-up to enhance guest experience
- Greeted guests warmly upon arrival at the restaurant.
- Managed reservations and organized seating arrangements efficiently.
- Assisted servers by communicating guest needs promptly.
Sales Associate
Gap Inc.
Oak Brook, USA
04.2023 - 07.2023
- Provided outstanding customer service by assisting diverse customers in a fast-paced environment, consistently surpassing sales and service expectations
- Assisted customers with product selection and inquiries during busy store hours.
- Maintained visual merchandising standards to enhance product presentation and appeal.
- Collaborated with team members to ensure efficient store operations and customer service.
Sales Associate
JCPenney
Berwyn, USA
01.2022 - 12.2022
- Engaged with customers to identify needs and deliver tailored solutions
- Engaged customers by providing product knowledge and personalized assistance.
- Assisted in visual merchandising to enhance store presentation and appeal.
Education
high school diploma -
J. sterling Morton West High School
Berwyn, ILSkills
- Customer service
- Communication skills
- Bilingual
- Leadership
- Time management
- Organizational
- Upselling techniques
Awards
Advanced Spanish (honors)
Languages
- Spanish
- English
- Spanish
Timeline
Hostess and Cashier
Paisans Pizzeria & Bar
09.2024 - Current
Sales Associate
Gap Inc.
04.2023 - 07.2023
Sales Associate
JCPenney
01.2022 - 12.2022
high school diploma -
J. sterling Morton West High School