Crystal Parks
Miami,FL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
32
32
years of professional experience
2
2
years of post-secondary education
1
1
Certificate
2
2
Languages
1
1
15 Years in the hospitality and service industry
Work History
Licensed Real Estate Sales Associate
The KEC Group Real Estate
Miami, FL
08.2020 - Current
- Completed 100 cold calls per day to increase sales.
- Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Maintained inventories and records of sales collaterals and closings.
Consultant
CMP International Consulting
Miami Beach, Florida
03.2019 - 01.2022
- Collaborated with teams to define, strategize and implement marketing and web strategies.
- Improved performance, hiring practices and management systems to facilitate success of client's organization.
- Managed 10 client accounts monthly.
- Created and developed detailed work plans to meet business priorities and deadlines.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
Regional Manager
Coconut Coconut And Coconut
Miami, Florida
03.2016 - 03.2021
- Developed and maintained year-round calendar of events, raised brand awareness and drove organic engagement with consumers and partners.
- Built and implemented cost reduction strategies and industry best practices, reduced event expenses and streamlined planning and delivery.
- Researched vendors and locations, liaised between event staff and facilities and arranged teams to coordinate event setup and teardown.
- Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
- Spearheaded community event center's online presence, mobilized public relations and social media initiatives and upgraded event communications to 50 potential attendees during Art Basel, Miami Music Week, and July Swim Week.
Licensed Real Estate Sales Associate
Global Luxury Realty
Miami Beach, Florida
02.2017 - 10.2020
- Managed over 5 weekly contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Maintained inventories and records of sales collaterals and closings.
Head Bartender
Levy Restaurants At The American Airlines Arena
Miami, Florida
09.2006 - 04.2017
- Consulted with managers to organize special events and promotions.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Poured and prepared mixed drinks for over 50 customers daily.
- Mentored team members and coached on procedures and productivity strategies.
Brand Ambassador
Pisco 100
Miami, Florida
06.2008 - 01.2016
- Engaged, educated and befriended customers to deliver amazing shopping experience.
- Managed over 10 customer accounts daily.
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Developed recap reports to communicate competition trends, product introductions and new promotions.
- Communicated product information with confidence and educated consumers about company.
Education
Associate of Applied Science - Nursing
Fortis College
Cutler Bay, FL 08.2016 - 07.2018
Skills
Knowledgeable in MS Office
Exceptional customer service
Hospitality service expertise
Schedule Management
Company policy adherence
Relationship Management
Interpersonal communications
Sales expertise
Verbal and written communication
Food and beverage preparation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Work like you don't need the money.
Dance like no one is watching.
And love like you've never been hurt.
Mark Twain
Timeline
Licensed Real Estate Sales Associate
The KEC Group Real Estate
08.2020 - Current
Consultant
CMP International Consulting
03.2019 - 01.2022
Licensed Real Estate Sales Associate
Global Luxury Realty
02.2017 - 10.2020
Associate of Applied Science - Nursing
Fortis College
08.2016 - 07.2018
Regional Manager
Coconut Coconut And Coconut
03.2016 - 03.2021
Brand Ambassador
Pisco 100
06.2008 - 01.2016
Head Bartender
Levy Restaurants At The American Airlines Arena
09.2006 - 04.2017
Licenses
Active Florida Real Estate Sales Associate License