Crystal Pearson
Justin,TX
Summary
Dynamic Retail Sales Manager with a proven track record at Old Navy, enhancing sales through expert customer engagement and innovative merchandising. Skilled in inventory management and sales team leadership, excelled in driving performance and nurturing customer relationships. Demonstrated ability to boost sales and team potential, leveraging both strong management skills and a driven work ethic.
Overview
19
19
years of professional experience
Work History
Retail Sales Manager
Old Navy
02.2018 - 10.2021
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Home Childcare Provider
Self Employed
08.2002 - 05.2018
- Built strong relationships with parents through effective communication about their child''s progress and needs.
- Maintained clean and organized living and play areas to promote child health and safety.
- Developed engaging activities to help children learn and grow.
- Established and followed stable routine for children to meet emotional and developmental needs.
- Enhanced child development by implementing age-appropriate educational activities and playtime.
Education
High School Diploma -
Joshua High School
Joshua, TXSkills
- Customer service
- Retail operations
- Sales expertise
- Driven work ethic
- Management
- Customer engagement
- Cash handling
- Store opening and closing
- Sales team leadership
- Inventory management
- Product merchandising
- Marketing strategies
- Shipment documentation
- Store display management
Timeline
Retail Sales Manager
Old Navy
02.2018 - 10.2021
Home Childcare Provider
Self Employed
08.2002 - 05.2018
High School Diploma -
Joshua High School
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