Crystal Pina
Corpus Christi
Summary
Dedicated professional known for effective onboarding and training strategies. Expertise in operational procedures, customer service standards, and compliance with health regulations. Ready to enhance team capabilities and drive organizational success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Trainer
Whataburger
Corpus Christi
03.2022 - Current
- Trained new team members on operational procedures and customer service standards.
- Trained employees on multiple job positions to ensure consistent coverage.
- Coordinated onboarding processes for new hires to facilitate smooth role transitions.
- Conducted training activities in compliance with health and safety regulations.
Caregiver
Legacy Home Health Agency
Corpus Christi
07.2020 - 04.2023
- Delivered personal care to clients in daily living activities and hygiene, enhancing their comfort and dignity.
- Ensured clean, safe, and supportive home environment for clients, contributing to their well-being.
- Developed strong relationships with clients to foster trust and emotional support.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Coordinated communication with medical providers on behalf of clients to facilitate timely follow-up on appointments.
Caregiver
Elan home health
Corpus Christi
02.2021 - 09.2021
- Provided personal care and assistance to clients in daily living activities.
- assisted with setting up utensils on tables.
- Ensured the facility was clean for clients.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
Education
High School Diploma -
Roy Miller High School
Corpus Christi, TX06-2016
Skills
- Training program development
- Employee training
- Training evaluation
- Onboarding coordination
- Customer service standards
- Health and safety regulations
- Operational procedures
Languages
English
Professional
Spanish
Limited
Certification
- Certified Medical Admin Assistant
Timeline
Team Trainer
Whataburger
03.2022 - Current
Caregiver
Elan home health
02.2021 - 09.2021
Caregiver
Legacy Home Health Agency
07.2020 - 04.2023
High School Diploma -
Roy Miller High School