Crystal Poe
Lake Charles Cryotherapy & Recovery
Lake Charles,LA
1
Certification
13
years of professional experience
Cryotherapy Technician delivering whole-body cryotherapy treatments with nitrogen supply checks, thermal tolerance monitoring, and daily chamber safety audits. Builds trust with athletes and clinical clients through clear education on cold shock protocols, anti-inflammatory benefits, and recovery use cases. Strengthens retention through physiological assessments, targeted follow-ups, and premium service coordination.
Work History
Gym Operations & Personal Training
1 Year 7 Months- Orchestrate front-of-house operational flow, coordinating member onboarding frameworks, facility scheduling configurations, and premium loyalty touchpoints.
- Conduct specialized individual diagnostic assessments, utilizing applied sports management and physical movement indicators to pinpoint muscular and athletic baselines.
- Design tailored, metrics-driven strength and conditioning tracks alongside senior personal training directors to ensure safe structural benchmarks.
- Maintain immaculate facility ecosystem standards, preserving advanced training apparatus calibrations, cleanliness regulations, and total operational readiness.
- Assisted in developing personalized fitness programs for clients based on individual goals and assessments.
- Supported trainers during client sessions, ensuring safety and proper technique execution.
CBRN Specialist / CERFP Response Team Member
12 Years 7 Months- Deploy tactical operational capabilities inside an elite, rapid-response domestic disaster mitigation framework specialized in chemical, biological, and radiological defense.
- Spearhead emergency medical decontamination procedures, optimizing life-saving public safety operations alongside local first responders and federal commands under high-pressure parameters.
- Manage high-value military property accounts with precision, maintaining rigorous structural logs and strict adherence to mandatory federal safety thresholds.
- Conducted CBRN threat assessments to identify potential hazards and ensure personnel safety.
- Developed and implemented training programs for emergency response to CBRN incidents.
Merchandising Specialist
11 Years 10 Months- Execute complex corporate visual merchandising architectures, organizing spatial environments and high-volume asset displays to maximize product engagement and client retention.
- Govern logistical inventories, price-point compliance, and tracking analytics across premium, heavy-volume retail sectors.
- Analyzed inventory levels to optimize stock management and product availability.
- Developed product displays to enhance customer engagement and drive sales.
- Collaborated with cross-functional teams to streamline merchandising processes.
- Implemented visual merchandising standards to improve store presentation consistency.
- Trained new team members on merchandising best practices and company policies.
Cryotherapy Technician
10 Months- Deliver top-tier clinical recovery treatments, ensuring flawless execution of whole-body cryotherapy parameters while fostering a premium, high-end educational user experience.
- Educate high-performance athletes and clinical demographics on specific physiological, systemic, and anti-inflammatory advantages of cold shock protocols to safely maximize physical longevity.
- Drive client lifetime valuation and brand retention via personalized physiological assessments, precise strategic follow-ups, and targeted service matchmaking.
- Enforce rigorous preventative safety parameters, meticulously auditing nitrogen supply configurations, thermal tolerances, and general structural chamber preparedness daily.
Education
- First Aid / CPR / AED Certified
- Valid Through: September 2027
Bachelor of Science - Sports Management (Minor: Nutrition)
Core Specialization: Kinesiology, Exercise Physiology, Motor Learning, Community Nutrition, Advanced Performance Programming, Dimensions of Health & Wellness.
Skills
Exercise physiology
Strength & conditioning
Fitness programming
Performance nutrition
Membership retention
Client safety protocols
Emergency operations
Facility architecture
Cryotherapy operations
Cross-functional teams
Wellness program development
Client assessment protocols
Recovery modality planning
Performance coaching
Merchandising strategy
Team supervision
Accomplishments
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Certification
- CPT - Certified Personal Trainer
- CSCS - Certified Strength and Conditioning Specialist
Interests
Enjoy participating in high interval training for overall physical and mental well-being.
Learning new cooking techniques and expanding my culinary skills.
Crafting and DIY Projects
Tech enthusiast
passionate about exploring the latest advancements and innovations.
Timeline
Cryotherapy Technician
Lake Charles Cryotherapy & Recovery
10.2025 - CurrentRead More
Gym Operations & Personal Training
Project Fit
01.2025 - CurrentRead More
Merchandising Specialist
Best Buy
10.2014 - CurrentRead More
CBRN Specialist / CERFP Response Team Member
Army National Guard
01.2014 - CurrentRead More
McNeese State University
Bachelor of Science from Sports Management (Minor: Nutrition)
Read More
Emergency Care & Safety Institute
Read More
PROFESSIONAL EXPERIENCE
01-2025