Crystal Poole
Massillon
Summary
Detail-oriented senior marketing student at Kent State University at Stark, graduating in December 2025. I have hands-on experience in market research, branding, digital marketing, and CRM. During my marketing internship, I conducted two competitor analyses that helped cut product costs and boost sales. Additionally, through my freelance work, I have helped businesses develop marketing campaigns and design logos that align with their brand identity. I enjoy using data-driven strategies and creative problem-solving to optimize marketing efforts. I’m looking for an internship or full-time role where I can apply my skills, gain real-world experience, and contribute to business growth
Overview
5
5
years of professional experience
Work History
Customer Service
Earth N Wood
01.2022 - Current
- Manage customer's needs and budgets, achieving over $400,000 in sales from March to September 2024
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
- Proactively identified and resolved potential issues, demonstrating a commitment to quality and detail in every interaction
- Developed strong customer relationships and loyalty through effective communication
Marketing Internship
Kurtz Bros Inc.
05.2023 - 08.2024
- Conducted in-depth competitor analysis, and competitors strategies, leading to cost-cutting and a 15% increase in product sales
- Analyzed top-selling products for competitive insights and market trend identification
- Collaborated with sales and customer service teams to align marketing strategies with customer needs, improving client retention
- Analyzed campaign performance metrics and prepared detailed reports to measure success and recommend optimizations
Marketing Coordinator
Free Lance
08.2020 - Current
- Designed custom logos and branding materials for small businesses, creating visually appealing identities that resonated with target audiences
- Conducted in-depth market research to analyze competitors' pricing strategies, enabling clients to set competitive rates while maintaining profitability
Education
BBA - Marketing
Kent State University at Stark
12.2025
Skills
- Market Research and Analysis
- Branding and Visual Design
- Problem Solving
- Attention to detail
- Data Driven
- Quick Learner
- Time Management
Timeline
Marketing Internship
Kurtz Bros Inc.
05.2023 - 08.2024
Customer Service
Earth N Wood
01.2022 - Current
Marketing Coordinator
Free Lance
08.2020 - Current
BBA - Marketing
Kent State University at Stark
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