Crystal Qonja
Rochester Hills
Summary
Reliable and organized professional with a background in customer service. Skilled in managing client interactions, scheduling, and multitasking in fast-paced settings. Known for strong communication, time management, and providing a positive, professional experience.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
The Gap
Farmington Hills
09.2002 - 12.2003
- Assisted customers in locating merchandise and provided product information.
- Organized and maintained store displays to enhance product visibility.
- Handled cash register transactions and processed customer payments accurately.
- Collaborated with team members to achieve daily sales goals and improve service.
Retail Sales Associate
Express Clothing
Troy
09.2000 - 08.2002
- Assisted customers with finding the right product for their needs.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Completed transactions in an efficient manner while providing excellent customer service.
Education
Some College (No Degree) - Elementary Education
Macomb Community College
Warren, MISkills
- Positive and professional
- Problem-solving
- Customer assistance
- Phone etiquette
- Sales techniques
- Inventory management
- Customer relationship management
- Time management
Languages
Arabic
Native/ Bilingual
Chaldean
Native/ Bilingual
Timeline
Retail Sales Associate
The Gap
09.2002 - 12.2003
Retail Sales Associate
Express Clothing
09.2000 - 08.2002
Some College (No Degree) - Elementary Education
Macomb Community College