Crystal Quintana
Cathedral City,CA
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
18
18
years of professional experience
Work History
Sales Specialist
PIRCH Luxury Showroom
Rancho Mirage, CA
06.2023 - Current
- Increased sales revenue by developing and implementing strategic sales plans.
- Built strong client relationships through consistent communication and effective problemsolving.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Expanded customer base with targeted prospecting and lead generation efforts.
Sales Associate
Pacific Sales Kitchen & Home / Best Buy
Rancho Mirage, CA
09.2012 - 06.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Customer Service Representative
Marriot International
Palm Desert, CA
04.2006 - 09.2012
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
High School Diploma -
Cathedral City High School
Cathedral City, CA06.2006
Skills
- Needs Assessment
- Relationship selling
- Inquiry Handling
- Client Relations
Timeline
Sales Specialist
PIRCH Luxury Showroom
06.2023 - Current
Sales Associate
Pacific Sales Kitchen & Home / Best Buy
09.2012 - 06.2023
Customer Service Representative
Marriot International
04.2006 - 09.2012
High School Diploma -
Cathedral City High School