Crystal Quintana
Cathedral City,CA
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
18
18
years of professional experience
Work History
Sales Specialist
PIRCH Luxury Showroom
06.2023 - Current
- Increased sales revenue by developing and implementing strategic sales plans.
- Built strong client relationships through consistent communication and effective problemsolving.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Expanded customer base with targeted prospecting and lead generation efforts.
Sales Associate
Pacific Sales Kitchen & Home / Best Buy
09.2012 - 06.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Customer Service Representative
Marriot International
04.2006 - 09.2012
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
High School Diploma -
Cathedral City High School
Cathedral City, CA06.2006
Skills
- Needs Assessment
- Relationship selling
- Inquiry Handling
- Client Relations
Timeline
Sales Specialist
PIRCH Luxury Showroom
06.2023 - Current
Sales Associate
Pacific Sales Kitchen & Home / Best Buy
09.2012 - 06.2023
Customer Service Representative
Marriot International
04.2006 - 09.2012
High School Diploma -
Cathedral City High School