Overview
Work History
Education
Skills
Certification
Assessments
Personal Information
Timeline
Generic

Crystal Ragsdale

Kansas City,MO

Overview

7
7
years of professional experience
1
1
Certification

Work History

Consumer Access (Registration)

Advent Health
Roeland Park, KS
01.2022 - 12.2023
  • Registering patients
  • Inputting Medical Cards and Updating Insurance
  • Collecting Co-pays
  • Updating all patient information
  • Checking in patients for their appointments

Telemetry Technician

University of Kansas Medical Center
Kansas City, KS
08.2022 - 04.2023
  • Monitoring Heart Rhythms
  • Record Heart Rhythms
  • Perform EKG'S
  • Monitor for potential life-threatening rhythm changes

Sr Outreach Specialist

Human Arc/Centauri Health
Kansas City, MO
11.2019 - 08.2022
  • Inbound/outbound calls from members with health and mental impairments
  • Assisting members with applying for Social Security Benefits
  • Screening members on the severity of illness

Occupational Health Coordinator

Alere
Kansas City, MO
04.2018 - 07.2019
  • Scheduling pre-employment drug test , physicals,etc
  • Inputting and Approving results from doctor visits
  • Communicating with client in response to scheduling and/or results

Retention Specialist

Full Potential Solutions
Kansas City, MO
05.2017 - 04.2018
  • Taking escalated calls from customers
  • Helping customers lower their (Sprint) phone bills to make it affordable
  • Saving frustrated customers from cancelling their service
  • Taking payments over the phone when necessary

Education

Certification in Python Development -

Northwest Missouri State University
02.2025

Certification in Cybersecurity -

RW2 Career & Technical Education
02.2025

Some college - General Studies

Metropolitan Community College Area
Kansas City, MO

GED - General Studies

Penn Valley Community College

Skills

  • As400
  • Collections
  • Credit
  • Medical Terminology
  • OFFICE MEDICAL
  • Occupational Health
  • Loan Officer Experience
  • 10 Key Data Entry
  • Credit Analysis
  • Loan Origination
  • Banking
  • Underwriting
  • Microsoft Excel
  • Data entry
  • Microsoft Word
  • Microsoft Powerpoint
  • Communication skills
  • Customer service
  • Computer skills
  • Typing
  • Research
  • Cash handling
  • Telemetry
  • Organizational skills
  • Time management
  • Commercial cleaning
  • Medical office experience

Certification

  • Driver's License
  • Basic Life Support (BLS), 08/22, 08/24

Assessments

Customer service, Proficient, 07/21, Identifying and resolving common customer issues

Personal Information

Willing To Relocate: Anywhere

Timeline

Telemetry Technician

University of Kansas Medical Center
08.2022 - 04.2023

Consumer Access (Registration)

Advent Health
01.2022 - 12.2023

Sr Outreach Specialist

Human Arc/Centauri Health
11.2019 - 08.2022

Occupational Health Coordinator

Alere
04.2018 - 07.2019

Retention Specialist

Full Potential Solutions
05.2017 - 04.2018
  • Driver's License
  • Basic Life Support (BLS), 08/22, 08/24

Certification in Python Development -

Northwest Missouri State University

Certification in Cybersecurity -

RW2 Career & Technical Education

Some college - General Studies

Metropolitan Community College Area

GED - General Studies

Penn Valley Community College
Crystal Ragsdale