Overview
Work History
Skills
Timeline
Volunteer
Crystal  Sciaretti

Crystal Sciaretti

Pittsburgh,PA

Overview

10
10
years of professional experience

Work History

Usher & Floor Leader

Pittsburgh Symphony Orchestra
Pittsburgh , PA
12.2021 - Current
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Assisted patrons with seating by giving directions and lighting paths.
  • Directed ticket holders to seats and facility locations.
  • Lead floor staff in positions and show runs
  • Special events

Event Supervisor

Asm -PPG Paints Areana
Pittsburgh , PA
08.2021 - Current
  • Coordinated schedules and timelines for events.
  • Managed event logistics and operations.
  • Supervised Big Screen playoffs

Supervisor

Ovg- UPMC Events Center Robert Morris
Moon, PA
08.2021 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.

Wardrobe Room, Tour Guide , Guest Experience

Pittsburgh Associates-Pnc Park
Pittsburgh , PA
03.2018 - Current

All Star of the Month guest experience 2021

  • Built personal relationships with guests to promote positive experiences.
  • Worked closely with management staff of Pittsburgh Pirates to create new and lucrative tours and uniforms
  • Organize and arrange distribution staff uniforms both union and non union
  • Assist with ordering .

Platinum Sales Lead and Marketing Champion

TopGolf
Bridgeville , PA
06.2018 - 07.2020
  • Designed innovative branding and product strategies.
  • Developed and strengthened business partnerships at all levels.

Supervisor

Asm -SMG Peterson Events Center
Pittsburgh , PA
07.2013 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Answer all telephone calls leading up to events, concerts, and graduations.
  • Prepare uniforms and training materials for union and non union staff.
  • Maintained compliance with company policies, objectives and communication goals.

Club Supervisor and Tour Guide

PSSI- Heinz Field
Pittsburgh , PA
06.2012 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency
  • Maintained compliance with company policies, objectives and communication goals.

Skills

  • Handling Complaints and Inquiries
  • Effective Customer Communication
  • Standard Operating Procedures Understanding
  • Operational Efficiency
  • Flexible Work Schedule
  • Delegation and Supervision
  • Staff Coaching and Training
  • Superior Work Ethic

Timeline

Usher & Floor Leader

Pittsburgh Symphony Orchestra
12.2021 - Current

Event Supervisor

Asm -PPG Paints Areana
08.2021 - Current

Supervisor

Ovg- UPMC Events Center Robert Morris
08.2021 - Current

Platinum Sales Lead and Marketing Champion

TopGolf
06.2018 - 07.2020

Wardrobe Room, Tour Guide , Guest Experience

Pittsburgh Associates-Pnc Park
03.2018 - Current

Supervisor

Asm -SMG Peterson Events Center
07.2013 - Current

Club Supervisor and Tour Guide

PSSI- Heinz Field
06.2012 - Current
Crystal Sciaretti