Crystal Sessions
Spring Hope,NC
Summary
Thrives on helping others and participating in patient care to create pleasant and memorable optometry visits.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Optometric Technician
Fox Eye Care Group- The Contact Lens Center
10.2023 - Current
- Supported optometrists during exams by preparing examination rooms and equipment.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Provided exceptional customer service, addressing patient inquiries professionally and courteously both in-person and over the phone.
School Nutrition Assistant
Wilson Preparatory Academy
08.2022 - Current
- Assisted in meal preparation and service, ensuring compliance with nutritional guidelines.
- Collaborated with staff to maintain cleanliness and organization of kitchen facilities.
- Monitored food inventory levels and reported shortages to management for timely replenishment.
- Trained new team members on safety protocols and operational procedures within the kitchen environment.
- Oversaw daily operations, ensuring adherence to health regulations and safety standards across kitchen activities.
Electronic Team Leader
Collins Aerospace Systems
05.2010 - 10.2020
- Led cross-functional teams to develop and implement electronic systems enhancements.
- Streamlined workflows, improving project delivery timelines and team efficiency.
- Conducted risk assessments to ensure compliance with industry standards and regulations.
- Oversaw quality assurance processes, ensuring product reliability and performance benchmarks were met.
- Streamlined inventory management, ensuring optimal stock levels and reduced waste.
- Improved overall product quality with thorough testing and troubleshooting procedures.
Education
No Degree - Medical Office Administration
Nash Community College
Rocky Mount, NCHigh School Diploma -
Southern Nash High School
Bailey, NC06-2004
Skills
- Appointment scheduling
- Retinal photography
- Insurance processing
- Teamwork
- Customer service
- Professionalism
- ServeSafe manager
- Visual inspection
- Time management
Timeline
Optometric Technician
Fox Eye Care Group- The Contact Lens Center
10.2023 - Current
School Nutrition Assistant
Wilson Preparatory Academy
08.2022 - Current
Electronic Team Leader
Collins Aerospace Systems
05.2010 - 10.2020
No Degree - Medical Office Administration
Nash Community College
High School Diploma -
Southern Nash High School