Crystal Shapiro
Leavenworth,KS
Summary
At Morris Smith Ford, I excelled as a Warranty Administrator, showcasing top-notch warranty management and critical thinking skills. I significantly reduced claim rejections, ensuring accuracy and efficiency in documentation and submissions. My ability to collaborate effectively with service technicians and maintain up-to-date records on factory recalls highlights my dedication to excellence and teamwork.
While working, I went to school to get my Manicurist license. I have been doing nails for 4 years and that is where my real passion, heart and happiness is.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Warranty Administrator
Morris Smith Ford
09.2017 - Current
- Maintained a high level of accuracy in claim submissions, resulting in minimal rejections due to incorrect information or incomplete documentation.
- Maintained thorough records of all warranty claims, ensuring accurate documentation and timely submissions.
- Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
- Supported service department in understanding applicable warranties, leading to improved accuracy in diagnosing warrantable repairs.
- Collaborated with service technicians to accurately diagnose vehicle issues and determine warrantable repairs.
- Submitted supporting documents to satisfy criteria required by manufacturer or distributor.
- Monitored factory recalls and announcements to stay on top of changes.
- Processed claim paperwork and followed up on missing information to complete processing.
Education
Manicurist - Nail Technology
KCKCC
Kansas City, KS12.2024
Diploma - General Studies
Chillicothe High School
Chillicothe, MO05.2005
Skills
- Claims processing
- Records maintenance
- Financial tracking
- Customer service
- Data entry software
- Teamwork and collaboration
- Nail extensions
- Time management
- Nail art techniques
- Acrylic nails
- Gel application
- Sanitation procedures
- Nail preparation
- Product knowledge
- Acrylic application
- Hand massage
- Manicure design
- Nail polish application
- Client consultation
- Pedicures
Certification
Manicurist license #100-100268
Timeline
Warranty Administrator
Morris Smith Ford
09.2017 - Current
Manicurist license #100-100268
Manicurist - Nail Technology
KCKCC
Diploma - General Studies
Chillicothe High School
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