Crystal Shideler
Sardis,MS
Summary
Elevated patient care and streamlined operations at Baptist Memorial Hospital as an Administrative House Supervisor and Registered Nurse. Leveraged time management and effective problem-solving skills to enhance healthcare delivery. Demonstrated strong leadership in coordinating team efforts and advocating for patient rights, significantly improving treatment strategies and patient flow.
Administrative professional with solid background in healthcare management. Proven ability to oversee hospital operations and enhance patient care standards. Reliable team player focused on collaboration and adaptability to meet evolving healthcare needs. Skilled in conflict resolution and staff management, ensuring smooth operational flow and high-quality service.
Overview
11
11
years of professional experience
Work History
Administrative House Supervisor
Baptist Memorial Hospital
04.2020 - Current
- Scheduling by assigning Float Pool Nursing and Patient Care Assistants to areas in need for the current and upcoming shift to allow patient coverage or increase patient flow for the current shift.
- Facilitate patient flow in a timely manner by directly assigning patients to the correct level of care through bed board for inpatient and direct admissions as well as internal transfers.
- Delegate tasks effectively by assigning duties based on individual strengths and capabilities while providing support as needed to ensure successful completion of assigned responsibilities.
- Direct Supervision and problem solving skills utilized on nights..
- Supported a positive work environment by coordinating team-building activities, fostering open communication, and addressing employee concerns promptly.
- Maintained compliance with company policies and industry regulations, staying up-to-date on changes or updates that may affect the organization''s operations.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Communicate directly with the CEO, CNO, Administrator on Call, Directors, and Managers.
- Communicate with other healthcare professionals, patients, nurses, family members, and visitors.
- Calling in the On-Call team for emergency surgeries.
- Report new or updated call ins, staffing numbers, and bed availability for upcoming shift to Directors, Managers, and Administration by emailing reports at the end of every shift.
- Initiating and managing the Hospital Surge Plan when the Emergency Room reports a NEDOC Score meeting requirements.
Registered Nurse, Step Down Unit
Baptist Memorial Hospital
09.2013 - 04.2021
- Developed strong rapport with patients in the step-down unit.
- Administered medications and treatments as prescribed by physicians.
- Advocated for patients'' rights, working closely with families to ensure their understanding of treatment options and facilitating informed decision making.
- Evaluated patient progress regularly, adjusting care plans as needed to ensure optimal recovery trajectories and timely discharge from the step-down unit.
- Enhanced patient care by implementing evidence-based nursing practices and providing timely interventions in the step-down unit.
- Adapted quickly to changing circumstances and emergent situations on the step-down unit while maintaining composure under pressure and providing high-quality care.
- Advanced to the unit's Night Charge Nurse followed by the unit's Head Nurse. Responsibilities included serving as a preceptor for new staff, assign and delegate duties as appropriate to staff. Created, approved, and balanced staff schedules. Assisted staff in need on the unit involving patient care, emergencies, tidying the unit, emptying trash, restocking carts for upcoming shifts.
- Advanced from Head Nurse to Part Time Night House Supervisor while waiting for a Full Time House Supervisor position I continued to volunteer to pick up needed floor nursing shifts within the hospital.
Education
Bachelor of Science - Nursing
Baptist College of Health Sciences
Memphis, TN05-2013
Skills
- Time management expertise
- Effective problem solving
- Workload prioritization
- Meeting expectations
- Strong leadership
- Schedule coordination
- Health and safety
- Teamwork
- Medication and IV administration
- Problem-solving abilities
- Multitasking Abilities
- Basic Life Support
- Reliability
- Electronic Health Records
- Professionalism
- Patient Advocacy
- Healthcare personnel supervision
Timeline
Administrative House Supervisor
Baptist Memorial Hospital
04.2020 - Current
Registered Nurse, Step Down Unit
Baptist Memorial Hospital
09.2013 - 04.2021
Bachelor of Science - Nursing
Baptist College of Health Sciences
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