Crystal Silvia
Tiverton,RI
Summary
Proven Coordinator of Integrated Community Services at James L. Maher Center, adept in enhancing operational workflows and team productivity through expert data entry and relationship building. Achieved significant improvements by maintaining meticulous documentation and fostering collaborative environments. Skilled in customer service and work planning, prioritizing results over tasks.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Coordinator of Integrated Community Services
James L . Maher Center
Middletown, RI
04.2022 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
Direct Support Professional
James L. Maher Center
Middletown RI
09.2006 - 04.2022
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Education
Portsmouth High School
Portsmouth, RI1989
Skills
- Customer Service
- Data Entry
- Work Planning and Prioritization
- Relationship Building
Certification
Person Centered Planning
Timeline
Coordinator of Integrated Community Services
James L . Maher Center
04.2022 - Current
Direct Support Professional
James L. Maher Center
09.2006 - 04.2022
Portsmouth High School