Professional Summary
Overview
Work History
Education
Skills
Timeline

Crystal Sisco

Harps Foods
Harrison,AR
18
years of professional experience

Dynamic Bakery Deli Manager with extensive experience at Harps Foods, excelling in inventory management and team leadership. Proven track record of boosting sales through innovative marketing strategies and enhancing customer satisfaction. Skilled in training staff on food safety compliance while fostering a collaborative work environment to drive productivity and morale.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Work History

Bakery Deli Manager

6 Years 7 Months
Harps Foods | 03.2020 - Current
  • Supervised bakery and deli operations, maintaining production schedules and consistent product availability.
  • Trained associates on food safety, sanitation, and department standards.
  • Monitored inventory levels, ordered supplies, and reduced product shortages.
  • Prepared fresh bakery and deli items while maintaining quality and presentation standards.
  • Trained and mentored new employees, fostering teamwork and promoting professional growth within the team.
  • Oversaw catering orders, coordinating logistics to ensure timely delivery of high-quality items for special events.
  • Managed budget planning process for the bakery/deli department, setting financial objectives aligned with company goals.
  • Managed inventory levels effectively, reducing waste and ensuring consistent availability of fresh products.
  • Developed and implemented policies and procedures to boost customer satisfaction and loyalty.
  • Established performance goals and empowered bakers to exceed targets.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Pro Shop Manager

6 Years 1 Month
The Links at Harrison | 12.2008 - 01.2015
  • Supervised bakery and deli operations, maintaining production schedules and consistent product availability.
  • Trained associates on food safety, sanitation, and department standards.
  • Monitored inventory levels, ordered supplies, and reduced product shortages.
  • Prepared fresh bakery and deli items while maintaining quality and presentation standards.
  • Trained and mentored new employees, fostering teamwork and promoting professional growth within the team.
  • Oversaw catering orders, coordinating logistics to ensure timely delivery of high-quality items for special events.
  • Managed budget planning process for the bakery/deli department, setting financial objectives aligned with company goals.
  • Managed inventory levels effectively, reducing waste and ensuring consistent availability of fresh products.
  • Developed and implemented policies and procedures to boost customer satisfaction and loyalty.
  • Established performance goals and empowered bakers to exceed targets.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Bakery Deli Manager

6 Years 1 Month
Country Mart Grocery Store | 02.2014 - 03.2020
  • Managed bakery and deli operations, balancing production schedules, freshness standards, and customer demand.
  • Trained staff on food safety, sanitation, and department procedures.
  • Ordered inventory, tracked stock levels, and reduced spoilage through accurate forecasting.
  • Prepared display cases with bakery and deli products to support merchandising and sales.
  • Scheduled team coverage to maintain efficient workflow during peak store hours.
  • Increased bakery sales by implementing creative marketing strategies and introducing new product lines.
  • Developed strong relationships with vendors, negotiating favorable pricing for bakery and deli supplies.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.

Cake Decorator

1 Year 1 Month
The Cake Shop | 06.2014 - 07.2015
  • Decorated custom cakes with buttercream, fondant, and piping techniques to match customer requests.
  • Prepared frosting, fillings, and cake layers while maintaining consistent texture and presentation.
  • Applied edible decorations, writing, and finishing details for retail cake orders.
  • Followed food safety and sanitation procedures for decorating tools, surfaces, and ingredients.
  • Adapted quickly to changing orders and supported production during high-volume bakery periods.

Education

High School Diploma - Accounting And Finance

Harrison High | Harrison, AR

No Degree - Accounting And Finance

North Arkansas College | Harrison, AR

Skills

Food safety compliance
Scheduling coordination
Supervisory experience
Business management
Well-versed in inventory management
Promotion planning
Positive attitude
Teamwork
Teamwork and collaboration
Problem-solving
Multitasking
Reliability
Excellent communication
Computer skills
Organizational skills
Team collaboration
Team leadership
Decision-making
Relationship building
Hiring and training
Good judgment

Timeline

Bakery Deli Manager

Harps Foods
03.2020 - CurrentRead More

Cake Decorator

The Cake Shop
06.2014 - 07.2015Read More

Bakery Deli Manager

Country Mart Grocery Store
02.2014 - 03.2020Read More

Pro Shop Manager

The Links at Harrison
12.2008 - 01.2015Read More

Harrison High

High School Diploma from Accounting And Finance
Read More

North Arkansas College

No Degree from Accounting And Finance
Read More
Crystal Sisco