Crystal Stasyszen
Mount Eden,KY
Summary
Achieved high levels of customer and patient satisfaction through meticulous attention to detail in retail management, assembly line production, and direct patient care. Navigated fast-paced environments effectively, contributing to team success while also excelling in independent roles.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Medical Assistant
Norton Healthcare
Shelbyville, KY
05.2022 - Current
- Managed patient scheduling and appointment confirmations to enhance workflow efficiency.
- Assisted in administering medications and treatments while ensuring adherence to safety protocols.
- Conducted patient intake processes, including vital sign measurements and medical history documentation.
- Streamlined electronic health record management by accurately updating patient information and files.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Nursing Assistant
Baptist Health
Louisville, KY
11.2021 - 05.2022
- Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
- Administer medications or treatments, such as catheterizations, suppositories, irrigations, enemas, massages, or douches, as directed by a physician or nurse.
- Change bed linens or make beds.
- Collect specimens, such as urine, feces, or sputum.
- Communicate with patients to ascertain feelings or need for assistance or social and emotional support.
- Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.
- Feed patients or assist patients to eat or drink.
- Gather information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities.
- Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.
- Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine.
- Prepare or serve food trays.
- Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
- Record height or weight of patients.
- Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
- Restock patient rooms with personal hygiene items, such as towels, washcloths, soap, or toilet paper.
- Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet.
- Supply, collect, or empty bedpans.
- Turn or reposition bedridden patients.
- Undress, wash, and dress patients who are unable to do so for themselves.
- Transport specimens, laboratory items, or pharmacy items, ensuring proper documentation and delivery to authorized personnel.
Assembly Production Operator
Martinrea Heavy Stamping
Shelbyville, KY
01.2012 - 10.2021
- Operate production line equipment such as conveyors and hoists.
- Assemble quality goods on assembly line by fitting parts into machinery or equipment.
- Continuously making visual quality control checks on all parts.
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
- Assisted in quality assurance by inspecting items and removing defective parts.
Retail Office Manager
Garden Ridge Company
Jeffersontown, KY
10.2003 - 04.2011
- Maintained computer and physical filing systems of all employees.
- Managed schedules for each department.
- Completed daily cash functions like account tracking, payroll, budgeting, daily bank deposits and change orders.
- Trained new employees on job duties and company procedures and policies.
- Conducted new hire orientations and training sessions.
- Used POS system to process sales, returns, online orders and gift card activations.
- Daily reconciliation of cash registers and reporting discrepancies to General Manager.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Completed weekly payroll for company employees.
- Strategically scheduled team members to maintain optimal staffing at all times.
- Weekly strategically scheduled team members to maintain optimal staffing at all times.
- Hired new staff members when needed.
- Monitored cash drawers in order to verify adequate cash supply.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Education
High School Diploma -
Spencer County High School
Taylorsville, KY05.2006
Skills
- Training and Development
- Scheduling
- Payroll and budgeting
- Office administration
- Manufacturing
- Assembly and Production
- Patient Care
- Epic
- HIPAA compliance
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- Clinical documentation
- Patient-focused care
- Phlebotomy
- Data entry
- Electronic medical records
- Immunization administration
- Specimens collection and processing
Certification
BCLS
Timeline
Medical Assistant
Norton Healthcare
05.2022 - Current
Nursing Assistant
Baptist Health
11.2021 - 05.2022
Assembly Production Operator
Martinrea Heavy Stamping
01.2012 - 10.2021
Retail Office Manager
Garden Ridge Company
10.2003 - 04.2011
High School Diploma -
Spencer County High School