Summary
Overview
Work History
Education
Skills
Work Objective
Certification
Timeline
Generic

Crystal Taylor

Athens,Ohio

Summary

Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Conscientious Healthcare professional offering over 10 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Stagecoach Family Medicine
10.2023 - Current
  • Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Answered medical record request in a timely manner.
  • Complete nurse visits daily: Ex. Testosterone injections, Allergy injections, B12 injections, Vaccines, Venipunctures.

Certified Medical Assistant

WVU Medicine
08.2022 - 10.2023
  • Room patients, take vital signs, draw up injections for providers, assistance in office procedures, take off dressings when needed, remove and apply casts when needed
  • Keep rooms stocked and order supplies when needed
  • Paperwork, Prior Auth for meds for patients.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.

Certified Medical Assistant

Memorial Health System
12.2021 - 07.2022
  • Room Patients-take vital signs, draw and give injections for example b12 and depo medrol. Stock rooms, answer phones and do workload, check-in and check-out patients, schedule patient appts.
  • Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.

Certified Medical Assistant

First Settlement Orthopaedics
12.2019 - 01.2021
  • Put together paper chart for doctors, look up results and tests patients had done at other facilities, check-in and check-out patients, schedule appointments.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, scheduling patients, and check-out processes.

Unit Clerk

WVU Medicine/Camden Clark
09.2019 - 12.2019
  • Answer phones, Fax, order supplies
  • Admit/Discharge patients to the floor
  • Print, put together/tear down charts
  • Answer call lights and help when able
  • Assisted nurses and physicians with patient care, improving overall quality of service provided to patients.

Receptionist/Call Center Trainer

HIMG
04.2015 - 09.2019
  • Answers phones
  • Take accurate and detailed messages for Dr.’s and nurses
  • Schedule patients
  • Pre-Register patients/Make sure all personal information is correct
  • Trained new employees that were hired in the Call center
  • Scheduled radiology procedures

Education

Medical Assisting

Washington County Career Center
Marietta, OH
12.2021

Mountwest Community Technical college
Huntington, West Virginia
12.2017

Cabell County Career Technology Center
Huntington, West Virginia
05.2014

Skills

  • Hard worker
  • Able to multitask
  • Neat and organized
  • Venipunctures and Specimens Collection and Processing
  • Type 60 wpm
  • Created flyers, brochures, newsletters, merged documents, tables, memos, and letters in Microsoft Word
  • Developed and maintained tables, reports, forms, and queries in Microsoft Access Created tables, graphs, and charts in Microsoft Excel
  • Designed slide shows with graphics, animation, and sound in Microsoft PowerPoint
  • Electronic Health Records
  • Inventory and Supply Management
  • HIPAA Compliance
  • Medical Terminology

Work Objective

Seeking a CMA position/Phlebotomy position

Certification

  • CMA - Certified Medical Assistant
  • PT - Phlebotomy Technician

Timeline

Certified Medical Assistant

Stagecoach Family Medicine
10.2023 - Current

Certified Medical Assistant

WVU Medicine
08.2022 - 10.2023

Certified Medical Assistant

Memorial Health System
12.2021 - 07.2022

Certified Medical Assistant

First Settlement Orthopaedics
12.2019 - 01.2021

Unit Clerk

WVU Medicine/Camden Clark
09.2019 - 12.2019

Receptionist/Call Center Trainer

HIMG
04.2015 - 09.2019

Medical Assisting

Washington County Career Center

Mountwest Community Technical college

Cabell County Career Technology Center
Crystal Taylor