Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Crystal Tovar

West Jordan,UT

Summary

I’m a dedicated banking professional with a passion for building strong client relationships and providing excellent service. With a knack for staying organized, multitasking, and keeping a calm head under pressure, I’m always ready to take on new challenges. I’m also known for being reliable, personable, and honest—qualities I believe are key to any successful team. Currently in the Emerging Leader Program, I’m eager to develop my leadership skills and take the next step toward becoming a Branch Manager. I’m committed to driving both customer satisfaction and team success.

Overview

4
4
years of professional experience

Work History

Client Relationship Consultant

U.S. Bank
Sandy, UT
11.2022 - Current
  • Build and maintain strong client relationships through proactive outreach and follow-ups
  • Educate clients on deposit and loan products, as well as digital banking services
  • Collaborate with branch team members and partners to enhance customer service
  • Stay knowledgeable about consumer and business banking products and services
  • Assess and address customers’ banking needs, providing tailored financial solutions
  • Open new consumer and business accounts, complete service requests, and submit credit applications.

Assistant Manager/Support Staff

Revolt Tattoos
Murray, UT
05.2021 - 10.2022
  • Provide friendly and professional customer interactions at all times
  • Worked with management and new hires simultaneously to ensure employees were educated on how to upsell artists
  • Aided Spanish-speaking customers, increasing repeat and loyal clients
  • Make/cancel/reschedule appointments for each artists along with gathering deposits and needed information
  • Educating and describing tattoo procedures to clients and explaining proper tattoo aftercare
  • Maintaining a clean reception area, including lounge.

Medical Assistant

Huntsman Cancer Hospital Hematology Clinic
Salt Lake City, UT
10.2020 - 06.2021
  • Keep a record of patients’ medical histories, demographic data, and information like test results
  • Prepare and give medicines as prescribed
  • Welcome and register new patients along with arranging patient appointments
  • Evaluate vital signs, weight, and height of patients as well as interview them to acquire health information
  • Collect blood, tissue, or other lab samples, log them, and prepare them for testing
  • Perform office responsibilities including answering phones and filling out insurance papers.

Education

Salt Lake Community College
Taylorsville, UT

West High School
Salt Lake City, UT

Skills

  • Problem solving
  • Cash-handling expert
  • Customer service
  • Communication skills
  • Microsoft Office
  • Team leadership & development

Languages

  • Bilingual (Spanish)

    • Timeline

    Client Relationship Consultant

    U.S. Bank
    11.2022 - Current

    Assistant Manager/Support Staff

    Revolt Tattoos
    05.2021 - 10.2022

    Medical Assistant

    Huntsman Cancer Hospital Hematology Clinic
    10.2020 - 06.2021

    Salt Lake Community College

    West High School

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