Crystal Tyler
Loganville,GA
Summary
Efficient medical administrative support professional with a proven track record of high productivity and swift task completion. Expertise in patient scheduling, insurance documentation, and records management. Strong communication and organizational skills contributing to seamless office operations and positive patient experiences.
Overview
10
10
years of professional experience
Work History
Medical Front Desk
Monroe Pediatrics
Monroe, GA
03.2023 - Current
- Checked in patients and updated information in computer system efficiently.
- Answered incoming calls, addressing inquiries from patients and medical offices.
- Verified insurance coverage and collected co-payments as required before appointments.
- Assisted clinical staff during visits by collecting vital signs and chief complaints.
- Scheduled necessary tests, lab work, and x-rays based on provider orders.
- Processed requests for medical records promptly within designated timelines.
- Routed diagnostic results to relevant staff to facilitate patient care.
- Ensured compliance with HIPAA regulations regarding patient confidentiality.
Medical Administrator
Alcovy Neurology
Loganville, GA
04.2015 - 02.2018
- Addressed patient inquiries, scheduled appointments, and clarified billing issues effectively.
- Executed basic clerical duties, such as data entry and document preparation.
- Managed prior authorizations and coordinated prescription orders for specialty medications.
- Organized scheduling for administration of specialty medications in the office.
Education
Associate of Applied Science - Early Childhood Development
Athens Technical College
Athens, GA05-2012
Skills
- Insurance verification and ICD-10 coding
- Electronic health records management
- Problem solving and conflict resolution
- Patient care and attention to detail
- Task prioritization and organization
- Document preparation and HIPAA compliance
Languages
American Sign Language
Native/ Bilingual
Timeline
Medical Front Desk
Monroe Pediatrics
03.2023 - Current
Medical Administrator
Alcovy Neurology
04.2015 - 02.2018
Associate of Applied Science - Early Childhood Development
Athens Technical College
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