Crystal Uvieta

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Call Center Customer Service position. Ready to help team achieve company goals.

Experienced Customer Service Representative with 1 1/2 years of experience working in busy, fast-paced call center. Committed to providing prompt, quick and accurate service to large volume of incoming calls. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Professional Call Center Customer Service Representative committed to providing courteous, prompt, detailed and accurate support. Experience managing outbound and inbound calls and handling emergency issues with patience and tact. Polite and professional Customer Service Representative successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships. Always willing to to work overtime and put in the work.

• I am part of an 501(c)3 Non Profit Motorcycle Organization called Guardians of the Children based out of Sioux Falls. We work very closely with bullied and abused children. Our goal is to help these children feel safe and understand that what has and is happening to them is not their fault. We want to get these children back to a good place so that they can get back to some normalcy in their lives.

Our Organization is called Guardians of the Children Big Sioux Chapter. Our Chapter is based out of Sioux Falls. Currently there are 60 Chapters throughout the US and Canada. We work closely with children that have been or are being bullied or abused in anyway. Unfortunately there are certain criteria's that have to be in place for us to work with the children especially when it is a child of abuse. In this instance, there does have to be an active court case pending. 

When we do take on a child we do what we call an adoption. This is not to be confused with a legal adoption. What this intale's is inviting the child into our Organization for protection. The child is presented a Bear and a Blanket filled with love and hugs from every member of our chapter here in Sioux Falls. This is a reminder to the child that we are here for their protection and support. From this point we reach out to this child several times a week to see how they are doing. If they are feeling scared for any reason we all go to them.

If a child has to go to court and face their abuser, we are all in that court room with that child for strength and security. The child can then focus on us instead of the perpetrator and feel safer while explaining what has happened to them. I a perpetrator is still out in society yet and the family isn't feeling safe in their home, we will stand outside the childs home for as long a need be so that the child feels safe.

We do work very closely with the child and the family until the child ages out at 18 yrs of age or the family and child decides they are now in a good place and no longer need our services. At this point we have fullfilled our mission.