Crystal Villalobos
Juniper Hills,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Assistant
Emerge Pools, Inc
Panorama City, CA
08.2013 - Current
- Assist in the design/layout of landscaping and renovation projects.
- Work from blueprints to build customer's renovation projects.
- Create project estimates for customer.
- Plan out the order in which work needs to be completed.
- Ensure projects are compliant with all city/county/state codes.
- Handle the accounting work (tracking material costs for each project vs profit)
- Inventory truck to ensure we always have the necessary materials to complete the job.
- Handle finish work (applying caulking to joint/seams and finish painting)
- Mix various materials (concrete, resins/epoxy, glue, paint, waterproof sealant)
Team Lead
Amazon Fresh
Woodland Hills, CA
06.2020 - 09.2022
- Trained new team members by relaying information on company procedures and safety requirements
- Coached team members in techniques necessary to complete job tasks
- Worked different stations to provide optimal coverage and meet production goals
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills
- Resolved customer service issues using company processes and policies and provided updates to customers
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
- Exhibited high energy and professionalism when dealing with customers and staff
Grocery Team Member
Sprouts Farmers Market
Woodland Hills, CA
11.2019 - 06.2020
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Tallied cash drawer at beginning and end of each work shift.
- Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
- Assisted customers with purchases by providing knowledgeable recommendations and suggestions, educating customers on standard preparation and food pairing.
- Maintained safe, clean and well-organized working and shopping environment by sweeping and mopping floors and complying with health and sanitation procedures adhering to safe work practices.
Sales Associate
Joann Fabric And Crafts
Woodland Hills, CA
02.2019 - 11.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Work cut counter (cut fabric to customer specified length).
- Payed close attention to detail to ensure fabric pattern is oriented in the correct direction.
- Assist customers in planning out their reupholstering projects and ensure they have all the required fasteners/accessories to secure fabric to their parts.
Education
No Degree -
Los Angeles Pierce College
Woodland Hills, CASkills
- Time Management
- Final Detail Work
- Blueprint Reading
- Production Monitoring
- Training and Development
- Conflict Resolution Techniques
Timeline
Team Lead
Amazon Fresh
06.2020 - 09.2022
Grocery Team Member
Sprouts Farmers Market
11.2019 - 06.2020
Sales Associate
Joann Fabric And Crafts
02.2019 - 11.2019
Assistant
Emerge Pools, Inc
08.2013 - Current
No Degree -
Los Angeles Pierce College