Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystal Villalobos

Juniper Hills,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Assistant

Emerge Pools, Inc
08.2013 - Current
  • Assist in the design/layout of landscaping and renovation projects.
  • Work from blueprints to build customer's renovation projects.
  • Create project estimates for customer.
  • Plan out the order in which work needs to be completed.
  • Ensure projects are compliant with all city/county/state codes.
  • Handle the accounting work (tracking material costs for each project vs profit)
  • Inventory truck to ensure we always have the necessary materials to complete the job.
  • Handle finish work (applying caulking to joint/seams and finish painting)
  • Mix various materials (concrete, resins/epoxy, glue, paint, waterproof sealant)

Team Lead

Amazon Fresh
06.2020 - 09.2022
  • Trained new team members by relaying information on company procedures and safety requirements
  • Coached team members in techniques necessary to complete job tasks
  • Worked different stations to provide optimal coverage and meet production goals
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills
  • Resolved customer service issues using company processes and policies and provided updates to customers
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
  • Exhibited high energy and professionalism when dealing with customers and staff

Grocery Team Member

Sprouts Farmers Market
11.2019 - 06.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Tallied cash drawer at beginning and end of each work shift.
  • Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
  • Assisted customers with purchases by providing knowledgeable recommendations and suggestions, educating customers on standard preparation and food pairing.
  • Maintained safe, clean and well-organized working and shopping environment by sweeping and mopping floors and complying with health and sanitation procedures adhering to safe work practices.

Sales Associate

Joann Fabric And Crafts
02.2019 - 11.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Work cut counter (cut fabric to customer specified length).
  • Payed close attention to detail to ensure fabric pattern is oriented in the correct direction.
  • Assist customers in planning out their reupholstering projects and ensure they have all the required fasteners/accessories to secure fabric to their parts.

Education

No Degree -

Los Angeles Pierce College
Woodland Hills, CA

Skills

  • Time Management
  • Final Detail Work
  • Blueprint Reading
  • Production Monitoring
  • Training and Development
  • Conflict Resolution Techniques

Timeline

Team Lead

Amazon Fresh
06.2020 - 09.2022

Grocery Team Member

Sprouts Farmers Market
11.2019 - 06.2020

Sales Associate

Joann Fabric And Crafts
02.2019 - 11.2019

Assistant

Emerge Pools, Inc
08.2013 - Current

No Degree -

Los Angeles Pierce College
Crystal Villalobos