Crystal Wall
Malone,NY
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking, and time management abilities.
Overview
12
12
years of professional experience
Work History
Housekeeping Cleaner
Monticello Casino & Raceway
Monticello , NY
09.2015 - 04.2019
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Emptied wastebaskets and replaced liners.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
Lead Security Officer
Akwesasne Mohawk Casino Resort
Hogansburg , NY
08.2007 - 08.2015
- Ensured compliance with security protocols and procedures.
- Investigated security breaches, incidents, and suspicious activities.
- Conducted regular patrols of premises to ensure safety of staff and visitors.
- Maintained up-to-date records of security logbook entries and reports.
- Supervised team members during shift changes and ensured proper coverage at all times.
- Responded quickly and appropriately to any emergencies or threats reported by staff or visitors.
- Interacted with law enforcement officers when necessary regarding criminal activity, investigations, or arrests.
- Inspected doors, windows, locks, alarms, lighting systems., on a regular basis for proper functioning.
- Collaborated with management teams to develop strategies for maintaining a safe work environment.
Education
GED -
Saint Lawrence High School
Brasher Falls, NY05-2004
Skills
- Communication
- Guest Relations
- Excellent oral and written communication
- Hospitality background
- Hardworking
- Customer Service
- Complex Problem-Solving
Timeline
Housekeeping Cleaner
Monticello Casino & Raceway
09.2015 - 04.2019
Lead Security Officer
Akwesasne Mohawk Casino Resort
08.2007 - 08.2015
GED -
Saint Lawrence High School
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