Crystal Wheeler
Beauty Advisor/ Beauty Consultant/Sales Consultant
Augusta,Georgia
Summary
Dedicated beauty advisor accustomed to exceeding company objectives through client satisfaction and enduring commitment to style and relevance. Dynamic style designer with creativity and nuance and thorough knowledge of correct product applications designed for varying skin colors and face shapes. Intuitive Beauty Advisor with comprehensive understanding of customer needs and sales strategies for client base growth and retention. Innovative designer with talent for creating unique looks that inspire customer confidence. Reliable and upbeat;successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
Work History
Beauty Advisor
Ulta
Augusta, GA
12.2021 - 04.2022
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Recommended specific hair and beauty products to meet individual customer needs.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Recorded notes for future reference about customer preferences and services delivered.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Processed payments, entering sales in register for prompt customer service.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed efficient cash register operations.
Fashion Consultant
H&M Hennes & Mauritz
Augusta, GA
10.2018 - 04.2022
- Analyzed trends to developed innovative concepts through online research, magazines, competitive shopping and runway styles.
- Drove brand awareness by organizing display setups and assisting in merchandising
- Performed various sales transactions, checked on invoices, prepared special orders and delivered correct merchandise.
- Accepted and processed customer payments.
- Maximized brand sales by leveraging opportunities for upselling additional clothing items, shoes and accessories.
- Cross-sold jewelry, shoes, hats and other accessories that would complete outfit or boost new wardrobe.
- Cultivated lasting relationships with clients through one-on-one interactions in store environment.
- Led entire client shopping experience, putting together ensembles and providing styling tips that were personalized.
- Processed inventory and truck shipments weekly
- cash handling operations
- Opening and closing duties and requirements met
- trained and accompanied new sales associates upon their hire
Education
Crosscreek High School
Augusta, GA 05.1998 - 09.2001
GED -
Augusta Technical College
Augusta, GA 09.2018 - 11.2022
Skills
Skin analysis
Sales proficiency
Cosmetology
Retail background
Esthetics
Customer consultation
Till counting
Makeup application
Display arrangements
Cash register operation
Dependable and Responsible
Multitasking Abilities
Timeline
Beauty Advisor
Ulta
12.2021 - 04.2022
Fashion Consultant
H&M Hennes & Mauritz
10.2018 - 04.2022
GED -
Augusta Technical College
09.2018 - 11.2022
Crosscreek High School
05.1998 - 09.2001