Crystal Wilson
Haltom City,Texas
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Learning Ambassador
Amazon
Hazlet, TX
11.2022 - Current
- Provided feedback on employee performance based on observed results during training sessions.
- Resolved any issues raised by participants during the training session in a timely manner.
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Adapted teaching methods according to the needs of individual learners or groups.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Assisted with troubleshooting technical problems related to online platforms used for delivering instruction.
- Recommended changes or improvements in existing training processes as needed.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
Production Supervisor
Backwoods Craft Distillery
Waxahachie, TX
03.2021 - 10.2022
- Developed and implemented production schedules to ensure timely completion of projects.
- Ensured that all safety policies and regulations were followed in accordance with company standards.
- Resolved conflicts among personnel within the department when necessary.
- Monitored employee attendance records and took disciplinary action when appropriate.
- Established clear communication channels between management and staff members.
- Supervised maintenance activities for manufacturing machines and equipment.
- Monitored the daily operations of the production team, providing guidance and support as needed.
- Identified opportunities for improvement in workflow design and implementation.
- Scheduled staff work assignments, rotations and overtime.
- Orchestrated equipment set up, operation and break-down.
Education
High School Diploma -
Mansfield High School
Mansfield, TX05-2006
Some College (No Degree) - Human Resources Management
Western Governors University
Salt Lake City, UTSkills
- Workflow Optimization
- Client Relations
- Time Management
- Phone call answering
- Strong Problem Solver
- Sensitive material handling
- Critical Thinking
Timeline
Learning Ambassador
Amazon
11.2022 - Current
Production Supervisor
Backwoods Craft Distillery
03.2021 - 10.2022
High School Diploma -
Mansfield High School
Some College (No Degree) - Human Resources Management
Western Governors University