Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hi, I’m
Crystal Wilson
Administrative
Haltom City,Texas
Summary
Overview
3
years of professional experience
Work History
AmazonHazlet, TX
Learning Ambassador
11.2022 - Current
Job overview
- Provided feedback on employee performance based on observed results during training sessions.
- Resolved any issues raised by participants during the training session in a timely manner.
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Adapted teaching methods according to the needs of individual learners or groups.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Assisted with troubleshooting technical problems related to online platforms used for delivering instruction.
- Recommended changes or improvements in existing training processes as needed.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
Backwoods Craft DistilleryWaxahachie, TX
Production Supervisor
03.2021 - 10.2022
Job overview
- Developed and implemented production schedules to ensure timely completion of projects.
- Ensured that all safety policies and regulations were followed in accordance with company standards.
- Resolved conflicts among personnel within the department when necessary.
- Monitored employee attendance records and took disciplinary action when appropriate.
- Established clear communication channels between management and staff members.
- Supervised maintenance activities for manufacturing machines and equipment.
- Monitored the daily operations of the production team, providing guidance and support as needed.
- Identified opportunities for improvement in workflow design and implementation.
- Scheduled staff work assignments, rotations and overtime.
- Orchestrated equipment set up, operation and break-down.
Education
Mansfield High SchoolMansfield, TX
High School Diploma
05-2006
University Overview
Western Governors UniversitySalt Lake City, UT
Some College (No Degree) from Human Resources Management
University Overview
Skills
- Workflow Optimization
- Client Relations
- Time Management
- Phone call answering
- Strong Problem Solver
- Sensitive material handling
- Critical Thinking
Timeline
Learning Ambassador
Amazon
11.2022 - Current
Production Supervisor
Backwoods Craft Distillery
03.2021 - 10.2022
Mansfield High School
High School Diploma
Western Governors University
Some College (No Degree) from Human Resources Management