Crystal Wilson
De Berry
Summary
Experienced with maintaining cleanliness and sanitation in multiple settings. Utilizes effective cleaning techniques to ensure safe and orderly environments. Knowledge of using various cleaning tools and chemicals safely and efficiently.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Custodian
USPS-Danuvial Service Solutions
01.2023 - 06.2025
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
Customer Service Representative
Family Dollar
01.2020 - 01.2021
- Assisted with the complete operations of store, in conjunction with assigned tasks and duties, including merchandising.
- Fully cross-trained to assist with cash register operations, customer service, and stocking.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Secretary
Lawtell Head Start
01.2017 - 01.2018
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
Education
Certificate - Phlebotomy Technician
Necole's Learning Academy
Longview, TX06-2025
Bachelor of Science - Organizational Management
Remington College
Knoxville, TN10.2022
Associate of Applied Science - Healthcare Administration
Martinsburg College
Martinsburg, WV08.2018
Skills
- Leadership and team management
- HIPAA compliance
- Cleaning and sanitizing
- Responsible and dependable
- Cleaning expertise
- Attention to detail
- Customer service
Certification
BLS Certificate
Timeline
Custodian
USPS-Danuvial Service Solutions
01.2023 - 06.2025
Customer Service Representative
Family Dollar
01.2020 - 01.2021
Secretary
Lawtell Head Start
01.2017 - 01.2018
Certificate - Phlebotomy Technician
Necole's Learning Academy
Bachelor of Science - Organizational Management
Remington College
Associate of Applied Science - Healthcare Administration
Martinsburg College