Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Crystal Wynn

Crystal Wynn

Terrell,TX

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Teaching Assistant

WPISD
Wills Point, TX
09.2022 - Current
  • Assisted teachers in creating lesson plans and providing instructional materials.
  • Supervised students in the classroom, cafeteria, hallways and playgrounds.
  • Facilitated small group instruction sessions on various topics.
  • Monitored student progress by keeping detailed records of academic performance.
  • Instructed students individually or in groups to reinforce learning concepts.
  • Developed positive relationships with parents and guardians of students.
  • Maintained a safe environment for all students while adhering to school policies and procedures.

Front Desk Receptionist

plum pediatrics
Sunnyvale, TX
05.2022 - 09.2022
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Assisted with scheduling appointments for clients and visitors.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Verified identity documents for new customers before opening accounts in accordance with company policies.
  • Updated customer information in databases regularly to ensure accuracy of records.
  • Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Explained policies and procedures to visitors.

Childcare Provider

First Baptist Daycare
Wills Point, TX
08.2017 - 09.2019
  • Assisted in developing and implementing lesson plans to meet the individual needs of each child.
  • Provided a safe, nurturing and stimulating environment for children to learn and grow.
  • Maintained daily records of activities, behaviors, meals and naps.
  • Observed children's behavior and development, communicate information with parents.
  • Organized age-appropriate activities such as games, arts and crafts and outdoor play.
  • Taught basic skills such as personal hygiene, social manners and appropriate behavior.
  • Read books aloud to small groups or individual children.
  • Worked collaboratively with co-workers to ensure safety of all the children in care.
  • Encouraged positive interactions between children by providing supervision at all times.

Education

High School Diploma -

Wills Point High School
Wills Point, TX
05-2006

Some College (No Degree) - Early Childhood Education

Trinity Valley Community College
Athens, TX

Some College (No Degree) - Medical Assisting

Trinity Valley Community College
Athens, TX

Skills

  • Behavior Modeling
  • Student assessments
  • Small Group Instruction
  • Material Preparation
  • Student and parent relations
  • Classroom support
  • Student Supervision
  • Behavior redirection
  • One-on-one and small group instruction
  • Data Entry
  • Patient Scheduling
  • Payment Collection
  • Phlebotomy
  • Insurance Claims
  • Quick problem solver
  • Maintaining confidentiality
  • Insurance Verification
  • Customer Service
  • Appointment confirmation
  • Call Routing
  • Cash Handling
  • Customer assistance and interaction
  • Appointment Scheduling

Certification

  • CPR/AED First Aid Certification – American Red Cross or American Heart Association.
  • Stop The Bleed
  • Phlebotomy

Timeline

Teaching Assistant

WPISD
09.2022 - Current

Front Desk Receptionist

plum pediatrics
05.2022 - 09.2022

Childcare Provider

First Baptist Daycare
08.2017 - 09.2019

High School Diploma -

Wills Point High School

Some College (No Degree) - Early Childhood Education

Trinity Valley Community College

Some College (No Degree) - Medical Assisting

Trinity Valley Community College

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Crystal Wynn