Summary
Work History
Overview
Education
Skills
Timeline
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Crystal Young

Houston,TX

Summary

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Closed business 2 nights per week by locking up, cleaning, preparing for next business day and guiding guests out of establishment. Talent for calmly managing fast-paced, high-volume work with continuous demands. Customer-savvy bartender accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.

Work History

Main Bartender

Inwood Bayou Pub
Houston, Texas
12.2019 - Current
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.

Cook

Cobblestone Market Cafe
Houston, Texas
02.2016 - 03.2019
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Transitioned between breakfast and lunch service.

Bartender

Aramark
Houston, Texas
08.2010 - 12.2014
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Set up glassware, liquor and other necessary supplies for special events.

Operations Supervisor

Steak N Shake
Houston, Texas
03.2011 - 11.2014
  • Motivated and trained employees to maximize team productivity.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
  • Encouraged and promoted ideas aligned to business needs and benefits.
  • Processed inbound and outbound shipments with high accuracy by directing associate teams and managing inventory processes.

Overview

13
13
years of professional experience

Education

Police Academy - Police Science

Angelina College
Lufkin, TX
1996

Real Estate

San Jacinto College District
Houston, TX
1995

Associate of Applied Science - Computer Information Systems

San Jacinto College District
Houston, TX
1991

Skills

  • Teamwork and Professionalism
  • Bar Operations and Logistics
  • Cleaning and Sanitizing
  • Mixology Techniques
  • Multitasking and Prioritization
  • Cash Handling and Management
  • Supply and Inventory Maintenance
  • TIPS Certified
  • Handling Difficult Customers
  • Hospitality and Guest Service
  • Mathematical Reasoning
  • Ordering Supplies

Timeline

Main Bartender

Inwood Bayou Pub
12.2019 - Current

Cook

Cobblestone Market Cafe
02.2016 - 03.2019

Operations Supervisor

Steak N Shake
03.2011 - 11.2014

Bartender

Aramark
08.2010 - 12.2014

Police Academy - Police Science

Angelina College

Real Estate

San Jacinto College District

Associate of Applied Science - Computer Information Systems

San Jacinto College District

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Crystal Young