CRYSTAL YOUNG
Washington,DC
Summary
s.
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Marlon Mezzo, LLC
Washington, DC
03.2022 - Current
- Coordinated schedules and prioritized appointments for executive leadership.
- Managed office communications, ensuring timely responses to inquiries and requests.
- Managed daily office operations, ensuring efficient workflow and organization.
- Coordinated communication between departments to streamline processes and enhance collaboration.
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Coordinated appointments and meetings, optimizing schedules for executives and staff.
Crisis Intervention Coordinator
Preeminent Protective Services
Washington, DC
05.2016 - 03.2022
- Coordinated scheduling and logistics for security personnel assignments across multiple sites.
- Developed and maintained operational protocols to enhance service delivery efficiency.
- Resolved customer inquiries efficiently, ensuring high levels of satisfaction and retention.
- Mentored junior representatives, enhancing team performance and service delivery standards.
Special Police Supervisor
Executive Security Services LLC
01.2012 - 03.2016
- Supervised security operations, ensuring compliance with regulations and protocols.
- Developed and implemented training programs for new security personnel, enhancing team effectiveness.
- Monitored premises to ensure safety and security compliance for personnel and visitors.
- Conducted regular patrols to deter criminal activity and identify safety hazards.
- Conducted regular training sessions for staff on emergency response and conflict resolution techniques.
Security Officer
Admiral Security Services
07.2011 - 06.2012
- Responded promptly to emergency situations, coordinating with law enforcement as needed.
- Documented incidents and prepared detailed reports for management review.
- Monitored premises to prevent unauthorized access and ensure safety protocols were followed.
- Conducted regular patrols to identify potential security breaches and reported incidents promptly.
- Trained new security personnel on operational procedures and emergency response techniques.
Education
High School Diploma -
Spingarn High School
Washington, DC01.2012
Skills
- Customer service
- Data entry
- Computer skills
- Administrative support
- Office administration
- Microsoft office
- Schedule management
Accomplishments
- Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
- Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
- Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
Certification
- First Aid & CPR Certification
- American Red Cross
- Washington, DC
- 2022
PERSONAL SKILLS
- Adaptability
- Networking
- Empathy
- Leadership
- Time Management
Languages
English
Full Professional
Timeline
Administrative Assistant
Marlon Mezzo, LLC
03.2022 - Current
Crisis Intervention Coordinator
Preeminent Protective Services
05.2016 - 03.2022
Special Police Supervisor
Executive Security Services LLC
01.2012 - 03.2016
Security Officer
Admiral Security Services
07.2011 - 06.2012
High School Diploma -
Spingarn High School