Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystalee Deliz

New Britain,CT

Summary

Accomplished Branch Service Manager at Orkin Pest Control, adept in Operations Management and Customer Service, significantly improved customer satisfaction through efficient problem-solving and professional dispute resolution. Excelled in staff development, fostering teamwork, and collaboration, while driving business growth through strategic community relations and staff training initiatives. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

6
6
years of professional experience

Work History

Branch Service Manager

Orkin Pest Control
04.2018 - Current
  • Delivered quality service with remarkable efficiency by skillfully overseeing daily branch operations.
  • Handled customers' complaints and questions with utmost professionalism to restore satisfaction and maintain loyalty to branch.
  • Improved customer satisfaction by addressing and resolving service-related issues promptly and professionally.
  • Evaluated employee performance regularly, providing constructive feedback for continuous improvement.

Education

No Degree - Criminal Justice

Manchester Community College
Manchester, CT

Skills

Staff Training and Development

Operations Management

Staff Management

Staff Training

Employee Development

Community Relations

Business Development

Willing to Learn

Teamwork and Collaboration

Customer Service

Problem-Solving

Time Management

Timeline

Branch Service Manager

Orkin Pest Control
04.2018 - Current

No Degree - Criminal Justice

Manchester Community College
Crystalee Deliz