CRYSTAL DELA CRUZ
Executive Assistant
Gilroy,CA
Summary
Driven and resourceful administrative professional with six years of experience assisting high-achieving leaders and executives. Track record supporting professional needs with well-organized precision and attention to detail. Successfully manages high-volume workloads in rapidly changing environments. Excellent communication, interpersonal, and problem-solving skills. Extensive experience with heavy calendaring, event planning, and travel coordination. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Searching for an opportunity to provide top-level executive level support.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Executive Business Partner
GV (Google Ventures)
Mountain View, CA
10.2022 - Current
- Executive Assistant to CFO, general partner (Digital), and an investor (Life Sciences).
- Manage multiple calendars and complex scheduling of meetings and appointments to optimize time around priorities.
- Coordinate intricate international and domestic travel logistics including flight, hotel, and transportation.
- Keep track of expenses, and reimbursements for executive and partners through Concur.
- Collaborate in cloud environments such as Google Workspace.
- Project management - update spreadsheets and create deliverables to support executives and boost productivity.
- Handle confidential and sensitive information with discretion and tact.
- Coordinate internal and external events of over 100 attendees, managing budget, communicating with vendors, and executing event.
- Manage strategic partnership initiatives to drive measurable outcomes and deeper relationships with cross-functional teams.
Operations Coordinator (Part-Time)
XIOS Fitness
Gilroy, CA
12.2017 - 10.2022
- Implement process improvement to shape organizational culture, optimize procedures for higher efficiency and help the company evolve and grow.
- Promote employee development by recruiting driven, team-oriented candidates while implementing new onboarding and training practices.
- Establish positive and effective communication among staff and leadership, reducing miscommunications and missed deadlines.
- Perform general operational and HR duties, facility upkeep, member services, and day-to-day tasks, including membership sales.
- Drove operational improvements, which resulted in savings and improved profit margins.
Administrative Assistant to the Associate Dean
Stanford University
Palo Alto, CA
03.2019 - 04.2022
- Provided administrative support, including complex and high-volume calendaring for one associate dean and five fundraising officers, managing expenses, processing invoices, and reimbursements, and coordinating travel.
- Managed over 1,000 highly confidential and information-sensitive files and documents within various management systems using Google Drive, Salesforce, and Excel.
- Performed project management duties such as event coordination with over 150+ guests while overseeing the creation of design, publication, and fundraising materials; driving donor engagement through cultivation and stewardship.
- Coordinated with staff and development officers to produce key deliverables, including written correspondence (hard copy, email, or online content), video, or events.
- Learned new skills and applied them to daily tasks to improve efficiency and productivity.
Business/Technical Specialist
Apple
San Jose, CA
09.2015 - 02.2019
- Utilized Apple software, tools, and techniques to identify and isolate device issues quickly and efficiently.
- Provided training to Apple customers on technical resources, including desktops, laptops, and mobile devices.
- Built and fostered business relationships with 25+ business community partners, contributing to more than $100,000 of store growth by providing top-notch service and detailed order, account, and service information.
- Trained peers in sales and customer service best practices; supported onboarding events and in-store new hires.
Executive Assistant to the Chief Executive Officer
Access Growth Launch Pad
Santa Clara, CA
09.2011 - 08.2014
- Complex, high-volume calendaring for CEO; travel planning and coordination; managed P-Card and company spending.
- Coordinated meetings and conference calls, attended meetings on behalf of the CEO, and managed accurate meeting minutes.
- Developed project management skills guiding startup companies through in-house offerings while developing keen sales skills.
- Created, edited, and proofread business communications and documents utilizing MS Word, Excel, and Powerpoint.
Education
Certificate - Coaching
01.2022 - 08.2022
- Certifications: Neuro-linguistic Programming, Hypnotherapy, and Time Line Therapy®
- International Coaching Federation Certification (ICF) - in progress
Certificate - Project Management
01.2019 - 06.2019
Bachelor of Arts - Radio, Television, and Film
May 2005 - 06.2011
- Minored in Journalism
- Member of Humanities Honors Program
- AmeriCorps Scholarship recipient
Skills
Support and Administration
undefinedTimeline
Executive Business Partner - GV (Google Ventures)
10.2022 - Current
Genius Unlocked Coaching Institute - Certificate, Coaching
01.2022 - 08.2022
Administrative Assistant to the Associate Dean - Stanford University
03.2019 - 04.2022
Cornell University - Certificate, Project Management
01.2019 - 06.2019
Operations Coordinator (Part-Time) - XIOS Fitness
12.2017 - 10.2022
Business/Technical Specialist - Apple
09.2015 - 02.2019
Executive Assistant to the Chief Executive Officer - Access Growth Launch Pad
09.2011 - 08.2014
San Jose State University - Bachelor of Arts, Radio, Television, and Film
May 2005 - 06.2011
Volunteer/Service
Genius Unlocked Coaching Institute - Coaching Assistant - Gilroy, CA - 8/2022
Filipino American Community at Stanford (FACS) - Stanford, CA - 3/2019 - 4/2022
Speak Your Truth Worldwide - Remote - 9/2020 - 6/2021
Living UnChained - Monterey, CA - 3/2019 - 7/2020
Boys & Girls Club, Silicon Valley - San Jose, CA - 8/2016 - 2/2019
Volunteer/Service
Genius Unlocked Coaching Institute - Coaching Assistant - Gilroy, CA - 8/2022
Filipino American Community at Stanford (FACS) - Stanford, CA - 3/2019 - 4/2022
Speak Your Truth Worldwide - Remote - 9/2020 - 6/2021
Living UnChained - Monterey, CA - 3/2019 - 7/2020
Boys & Girls Club, Silicon Valley - San Jose, CA - 8/2016 - 2/2019
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