Crystal M. Carter
Kenosha,Wisconsin
Summary
Compassionate mental health social worker, dedicated to forming trusting relationships while advocating for best interests of veterans. Passionate about developing and facilitating programs to support vulnerable populations diagnosed with serious mental illness. (WI APSW License # 135762-121)
Overview
12
12
years of professional experience
Work History
PSR Social Work Fellow
Department of Veterans Affairs
Milwaukee, WI
08.2025 - Current
- Collaborate with interdisciplinary teams to address complex veteran mental health concerns and improve service delivery.
- Develop therapeutic curriculum for group therapy sessions.
- Rotate in the IMHAC (Intensive Mental Health Access Center), Inpatient Mental Health Unit, MHICM (Mental Health Intensive Case Management), MHRRTP (Mental Health Residential Rehabilitation Treatment Program), and PRRC (Psychosocial Rehabilitation and Recovery Center).
- Serve the veteran population diagnosed with severe mental illness through case management, community outreach, individual and group therapy.
MSW Intern
Clement J. Zablocki VA Medical Center
Milwaukee, WI
09.2024 - 08.2025
- Documented clinical notes accurately, maintaining confidentiality and compliance with agency policies and procedures.
- Enhanced client outcomes by conducting thorough biopsychosocial assessments and developing comprehensive treatment plans under supervision of LCSW.
- Implemented evidence-based practices in counseling sessions, supporting clients'' emotional growth and wellbeing.
- Participated in interdisciplinary team meetings to coordinate care for clients.
BSW Intern
Veterans Outreach of Wisconsin
Racine, WI
05.2023 - 12.2023
- Created positive relationships with veterans, fostering trust and open communication to support progress towards goals.
- Maintained detailed case notes, tracking veteran progress and documenting important interactions for future reference.
- Participated in professional development opportunities to stay current on best practices within social work field, continually improving service delivery methods.
- Supported veterans facing significant life transitions through targeted counseling sessions that helped to alleviate stress and promote resilience.
Aircraft Armament Systems Specialist
Wisconsin Air National Guard
11.2013 - 12.2019
- Performed on and off-aircraft maintenance and testing.
- Troubleshot electrical and mechanical systems on aircraft.
- Responsible for maintaining launch and release devices to ensure that armament was accurately deployed from F-16 Fighting Falcons.
- Removed and installed M-61 Vulcan to perform scheduled maintenance.
Education
Master of Science - Social Work
University of Wisconsin - Milwaukee
Milwaukee, WI08-2025
Bachelor of Science - Social Work
University of Wisconsin - Milwaukee
Milwaukee, WI 05-2024
Certificate in - Aircraft Armament Systems Technology
Sheppard Air Force Base
Wichita Falls, TX05.2014
Skills
- BioPsychoSocial Assessments
- Case Management
- Community Outreach Expertise
- Crisis and Suicide Intervention
- Cultural Competency
- Grief Processes
- Group and Individual Therapy
- Therapeutic Holistic Exercise
Timeline
PSR Social Work Fellow
Department of Veterans Affairs
08.2025 - Current
MSW Intern
Clement J. Zablocki VA Medical Center
09.2024 - 08.2025
BSW Intern
Veterans Outreach of Wisconsin
05.2023 - 12.2023
Aircraft Armament Systems Specialist
Wisconsin Air National Guard
11.2013 - 12.2019
Certificate in - Aircraft Armament Systems Technology
Sheppard Air Force Base
Master of Science - Social Work
University of Wisconsin - Milwaukee
Bachelor of Science - Social Work
University of Wisconsin - Milwaukee