Emergency Medicine physician, former health care administrator, health tech startup analyst, and real estate investor with diverse skill set and creative problem-solving mindset.
Hi, I’m
Crystal Marie Donelan
Washington,DC
Summary
Overview
17
years of professional experience
6
Years of Emergency Medicine experience
2
Certifications
Work History
HealthTech Capital
Analyst in Residence
01.2021 - Current
Job overview
- Analyze startup health tech companies as potential investments, including due diligence on companies selected for investment
- Screen startup health technology companies: analyze business models, team execution, and feasibility given markets and future markets, reimbursement, and consumer and stakeholder behavior
George Washington University Hospital
Telehealth Educator
Job overview
- Educator on telehealth use with practical application to PA students
Virginia Emergency Medicine AssociatesInova Fair Oaks Hospital
Emergency Medicine Physician
08.2022 - Current
Job overview
George Washington University Hospital
Emergency Medicine Resident
01.2018 - 06.2022
Job overview
- Reducing hospital admissions for Accountable Care Organization (ACO) patients - Developed and piloting program to provide EM physicians, in real time, with ACO patients' pertinent past medical history to reduce repeat testing, lengths of stay, and other associated health system costs
- Implemented ACO follow-up from ED discharge - Developed system engaging EM physicians to easily utilize care coordinators in arranging follow-up care of ACO patients discharged from the ED
- EM physicians join in on cost savings for the health system
- GW Remote Monitoring Program team member: - Remote monitoring and interventions for COVID+ patients' symptoms discharged from the ED, providing proactive follow-up
- Results published in Emergency Medicine Journal
Unity Hospital, Allina Health System
Quality, Safety, and Risk Management Department; Patient Representative
01.2007 - 01.2014
Job overview
- Utilized PDSA, LEAN, and Positive Deviance methodologies
- Founded and lead an 11-hospital & 90+ clinic healthcare system Patient Representative Council: minimizing redundancies and improving efficiency in practice, creating a coalition to share knowledge and problem-solve difficult cases across a large health system
- Co-founded and co-lead of QI group utilizing Positive Deviance principles: improved from 30th to 70th percentile nationally on HCAHPS (Patient Experience) Pain Management rating
- Facilitated Patient Advisory Councils, similar to marketing research focus groups to improve health system care delivery
Unity Hospital, Allina Health System
Medical Ethics consultant
Job overview
- Consulted with physicians, nurses, hospital inpatients, and family members to provide ethical recommendations for patient care
Unity Hospital, Allina Health System
Chapter Lead, Joint Commission Rights of the Individual (RI)
Job overview
- Interpreted, implemented, and clarified for administrative purposes on practical application of Joint Commission (JCAHO) Rights of the Individual (RI) Chapter standards
Unity Hospital, Allina Health System
Compliance Liaison
Job overview
- Provided interpretation and practical application of compliance policies and protocols, including education and resolving non-compliant violations related to HIPAA privacy and policy regulations
Education
Hamline UniversitySt. Paul, MN
International Management; Biology; summa cum laude
University Overview
University of Minnesota Medical SchoolMinneapolis, MN
Doctor of Medicine
05.2018
University Overview
Skills
- Program Development
- Inclusive Culture
- Telehealth: utilization, educator
- Emergency Medicine Physician
- Project Management
- Medical Ethics
- CMS/JCAHO Regulatory Compliance
- Real Estate Investor
Certification
- Completed training for physical and psychological evaluator of asylum seekers, 2018
- Certified Professional Project Manager, 2013
- Institute for Healthcare Integrity (IHI) Open School Certified: patient safety, risk management, quality improvement, leadership, 2014
- AWAEM/RAMS Medical Student and Resident Award, nomination, 2018
Hobbies and Interests
Hobbies and Interests
- Flying single-engine planes
- Sailing
- International and domestic travel (50+ countries)
- Culinary arts
Timeline
Emergency Medicine Physician
Virginia Emergency Medicine Associates
08.2022 - Current
Analyst in Residence
HealthTech Capital
01.2021 - Current
Emergency Medicine Resident
George Washington University Hospital
01.2018 - 06.2022
Quality, Safety, and Risk Management Department; Patient Representative
Unity Hospital, Allina Health System
01.2007 - 01.2014
Telehealth Educator
George Washington University Hospital
Medical Ethics consultant
Unity Hospital, Allina Health System
Chapter Lead, Joint Commission Rights of the Individual (RI)
Unity Hospital, Allina Health System
Compliance Liaison
Unity Hospital, Allina Health System
Hamline University
International Management; Biology; summa cum laude
University of Minnesota Medical School
Doctor of Medicine