Summary
Overview
Work History
Education
Skills
Timeline
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Crystal R Bryant

Grambling,LA

Summary

At Reflected Grace LLC, I excelled as a Waiver Program Supervisor, enhancing staff capabilities through comprehensive training and development. My strategic planning and program management skills, coupled with a proactive mindset, significantly improved program performance. Known for exceptional team collaboration and effective communication, I adeptly managed client care and staff dynamics, fostering a supportive and efficient environment.

Overview

1
1
year of professional experience

Work History

Waiver Program Supervisor

Reflected Grace LLC
08.2023 - 06.2024
  • Oversaw staff training and development programs, ensuring employees were equipped with the skills needed to excel in their roles.
  • Facilitated regular team meetings, keeping staff informed about updates, changes, or upcoming events related to the program they supervised.
  • Evaluated program performance regularly, using data-driven insights to inform future decision-making processes.
  • Demonstrated strong leadership skills under challenging circumstances, effectively managing team dynamics during periods of transition or high-stress environments.
  • All Staff Shift Scheduling/Hiring *Prioritizing 24-hour clients care*
  • Scheduling needed and required client appointments and keeping up with physicians instructions & lab work results.
  • Maintaining Supervisory Notes on each client and documentation of required communications contacts.


  • Maintaining/Updating Program & Medical Books for each client. Monitoring each In-home state safety requirements and medication administration

Education

Bachelor Of Science - Social Work

Grambling State University
Grambling, LA
05.2020

Skills

  • Staff Training
  • Staff Development
  • Document Management
  • Strategic Planning
  • Program Management
  • Staff Evaluation
  • Hiring and recruitment knowledge
  • Generating schedules
  • Proactive mindset
  • Certified in CPR/AED
  • Community Outreach
  • Written and verbal communication
  • Client Needs Assessments
  • Staff Oversight
  • Client meetings
  • Fundraising coordination
  • Time Management
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Team Collaboration
  • Active Listening
  • Effective Communication
  • Relationship Building
  • Team building
  • Self Motivation
  • Interpersonal Skills

Timeline

Waiver Program Supervisor

Reflected Grace LLC
08.2023 - 06.2024

Bachelor Of Science - Social Work

Grambling State University
Crystal R Bryant