Summary
Overview
Work History
Education
Skills
Timeline
Generic

Crystal Nicholson

Oroville,CA

Summary

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Financial professional prepared for comprehensive bookkeeping responsibilities with strong track record in maintaining accurate financial records. Proven ability to manage accounts, reconcile discrepancies, and support financial reporting. Highly collaborative team player who adapts to changing needs and consistently delivers reliable results.

Overview

18
18
years of professional experience

Work History

Server

Feather Falls Casino Brewery
02.2016 - Current
  • Work quickly and under pressure. Managed and served groups of forty. De-escalated situations. Take phone orders
  • Cultivated warm relationships with regular customers.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.

Team Member

Sonic Drive In
02.2011 - 05.2011
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.

Team Member/ Book Keeping Assistant

Salvation Army
11.2007 - 01.2009
  • Managed invoices, payments and deposits, maintaining accurate expenditure records.
  • Assisted in timely invoicing for clients, ensuring prompt payments and positive cash flow.
  • Maintained strict confidentiality with sensitive financial information, upholding ethical standards in all professional interactions.
  • Organized digital filing systems for easy retrieval of historical financial documents during audits or annual reviews.
  • Assisted in streamlining the cash management process by developing effective organization strategies for large volumes of currency.
  • Improved efficiency in the cash-handling process through regular reconciliation and reporting.
  • Streamlined money counting processes through implementation of automated currency sorting machines, significantly increasing efficiency.

Education

Associates - Administration of Justice

Butte College

High School Diploma -

Oroville Highschool
Oroville
06-2010

Skills

  • Works well under pressure
  • Exceptional customer service
  • Cash handling
  • Strong work ethic
  • High volume dining
  • Sales expertise
  • Critical thinking skills
  • Exceptional organization

Timeline

Server

Feather Falls Casino Brewery
02.2016 - Current

Team Member

Sonic Drive In
02.2011 - 05.2011

Team Member/ Book Keeping Assistant

Salvation Army
11.2007 - 01.2009

Associates - Administration of Justice

Butte College

High School Diploma -

Oroville Highschool

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