Shelby Mavrakis
Livermore,CA
Summary
Enthusiastic and motivated server with extensive experience at Cattlemen's, excelling in guest satisfaction and conflict resolution. Proven ability to thrive under pressure while training team members and managing shifts. Recognized for maintaining a positive atmosphere and ensuring cleanliness, enhancing the overall dining experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Cattlemen’s
Livermore, USA
01.2023 - Current
- Works quickly and efficiently under pressure.
- Can keep up with the business of restaurants.
- Enjoys working with a team.
- Keeps an upbeat and positive attitude with guests, team members, and managers.
- Has completed the training necessary to become a certified trainer.
- Has completed manager training.
- Has worked in FOH as a manager, dealing with guest satisfaction issues, managing the host stand, and checking in with guests.
Production Staff Member
Academy Awards
Hollywood, CA
01.2022 - Current
- Works firsthand with talent during the Academy Award Show.
- Works with talent to ensure they are where they must be, at the specified time.
- Helps talent during rehearsals and show days.
- Reseat talent during parts of the show.
- Has worked with background performers and leading talent.
Server
Chili’s
Livermore, USA
01.2019 - 01.2023
- Learned every position to expand work skills.
- Worked as a host, food runner, to-go, QA, and server.
- Thrived in a fast-paced environment.
- Operated handheld devices for orders.
- Learned how to work well during dinner rushes.
- Maintained a fun, positive attitude during shifts.
Cashier
1st Treat Yogurt
Livermore, USA
01.2018 - 03.2018
- Worked the register, dealing with cash and card payments.
- Helped guests with samples.
- Cleaned the store and kept toppings and yogurt stocked.
- Was often the only employee working on shift.
- Was in charge of opening and closing duties.
Education
Bachelor of Arts - Psychology
National University
San Diego04.2026
Associate in Arts for Transfer - Psychology
Las Positas College
Livermore08.2023
Skills
- Guest satisfaction
- Comfortable with conflict resolution
- Works well with a team
- Employee training
- Works well under pressure
- Prioritizes cleanliness and organization
- Transactions and cash handling
- Responsible beverage service
- Ability to multitask
- Shift management
- POS operation
- Positive and fun attitude
- Motivating
- Creative
Volunteer Experience
I have volunteered at the Northern California Special Olympics every year since I was young. I love the atmosphere and being a supportive and kind person to all of the athletes. While volunteering, I hand out t-shirts and help at the Special Olympics dance. Volunteering at the Special Olympics has taught me what true sportsmanship looks like and how to be kind, patient, and caring towards people from all walks of life.
Certification
- ServSafe
- RBS
Accomplishments
- Dean's List at National University
Timeline
Server
Cattlemen’s
01.2023 - Current
Production Staff Member
Academy Awards
01.2022 - Current
Server
Chili’s
01.2019 - 01.2023
Cashier
1st Treat Yogurt
01.2018 - 03.2018
Bachelor of Arts - Psychology
National University
Associate in Arts for Transfer - Psychology
Las Positas College
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