Sharon Shaji
Hawkins,TX
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
Work History
Server
Venice Pizza House
05.2022 - 06.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Carhop Server
Sonic
02.2019 - 05.2019
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Operated headset communication system to take orders quickly and accurately from customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
Education
High School Diploma -
Coppell High School
Coppell, TX05.2019
Skills
- Guest Satisfaction
- Anticipating Guest Needs
- Customer Service and Rapport
- Dining Room Cleaning and Upkeep
- Cash Handling
- Table Bussing
- Menu Memorization
- Handling reception, dine-in, drive-thru, and delivery services
- Excellent telephone etiquette and communication skills
- Managing front desk reception
- Handling drive-thru orders and take home & delivery
- Maintain positive customer experience and satisfaction
- Computer skills- Microsoft Office Suite (Word, Excel, PPT)
Community Involvement
Kitchen Volunteer- Lovelace Westside Hospital (Summer 2015)
- Prepped food for patients and worked closely with team members to provide quick, timely, and accurate service
- Took stock of coolers and closets in order to maintain a well-stocked supply of food in preparation of the following week
- Communicated well with patients and kitchen mates to ensure smooth delivery of food to the correct rooms
- Touched base with dietary aide and manager to ensure protocols were being met
Timeline
Server
Venice Pizza House
05.2022 - 06.2023
Carhop Server
Sonic
02.2019 - 05.2019
High School Diploma -
Coppell High School
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