ANNE OLDAK
Mount Pleasant,SC
Overview
14
14
years of professional experience
Work History
SERVER
Water's Edge
09.2021 - Current
- Deliver excellent guest satisfaction in a fast-paced, high-volume restaurant
- Greet guests, take orders, pre-bus and clear tables with precision in a timely manner
- Make recommendations and utilize suggestive up-selling to increase check averages
- Keep work area orderly and clean adhering to health and safety regulations
- Lead team in set-up, service and breakdown of weddings and gatherings in the private events dining room
- Assisted managers with training servers and other FOH staff.
CREW MEMBER/SECTION LEADER
Trader Joe's
03.2011 - Current
- Ensuring excellent customer satisfaction by maintaining a friendly, cheerful, and positive attitude at all times
- Acquiring extensive product knowledge to better help serve customers
- Ordering and maintaining proper inventory for assigned section of store
- Merchandising and building displays of current, new, and seasonal items to help improve company sales
- Receiving, handling, and stocking deliveries
- Providing spectacular service at cash registers, ensuring all customers leave the store satisfied.
SERVER
Bistro Toulouse
08.2016 - 08.2021
- Creating positive guest interactions and providing service in a friendly and efficient manner
- Ensuring an exceptional dining experience
- Providing guests with details on menu components, specials, wines and other beverages
- Accurate ordering, coursing, and conveying any allergy or dietary restrictions
- Performed service setup and closing duties with considerable attention to details
- Clearly and effectively communicate with all staff and management.
Education
Culinary Arts and Restaurant Management -
NEW YORK RESTAURANT SCHOOL
New York, NYBachelor of Arts (B.A.) - Accounting
ST. JOHN'S UNIVERSITY
Jamaica, NYSkills
- POS proficient in Aloha and Toast
- Immensely responsible and reliable
- Exceptional interpersonal skills
- Organized and detail oriented
- Thoughtful conflict resolution
- Works well under pressure
- Fast learner; adaptable
- Strong multi-tasker
- Works well with team
- Conflict resolution
Timeline
SERVER
Water's Edge
09.2021 - Current
SERVER
Bistro Toulouse
08.2016 - 08.2021
CREW MEMBER/SECTION LEADER
Trader Joe's
03.2011 - Current
Culinary Arts and Restaurant Management -
NEW YORK RESTAURANT SCHOOL
Bachelor of Arts (B.A.) - Accounting
ST. JOHN'S UNIVERSITY