Crystin Hains,MSN,BSN,RN
Dublin,OH
Summary
Patient-oriented Assistant Nurse Manager with a diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with recruiting, training and managing employees.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Nurse Manager, Progressive Care Unit
The James Cancer Hospital And Solove Research Institute
12.2022 - Current
- Supervised 36 bed unit, directed, and motivated high-quality performance from nursing staff.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Work at least 24 hours per week as charge nurse.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Adjunct Nursing Clinical Instructor
Mount Carmel College Of Nursing
12.2022 - Current
- Contributed educational and clinical expertise to help optimize training courses and boost student learning.
- Supported student educational and vocational planning to help each optimize learning strategies and reap long-term career benefits.
- Delivered information and valuable instructions to students during clinical rotations.
- Created training materials and implemented instructional strategies to track student progress, ascertain skills and development and perform staff assessments.
- Oversaw laboratory and clinical environments to help students advance knowledge and abilities.
- Assessed student knowledge levels and abilities with detailed assessments.
RN Case Manager Casual
Mount Carmel Health System
01.2022 - 12.2022
- Effectively communicated with physicians regarding patient needs, performance, medications, and changes.
- Coordinated with interdisciplinary professionals to develop plans of care.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals, and identifying insurance coverage limitations.
- Participated in patient and family planning process, as well as provided instructions and addressed questions and concerns.
- Liaised with physicians regarding patient needs, performance, and changes.
- Worked with suppliers and vendors on the provision of medical equipment, items, and services.
Endoscopy Staff Nurse
Ohio State Outpatient Care New Albany
08.2021 - 12.2022
- Performed patient assessment, VS monitoring, IV insertion and other routine procedures and documented in electronic medical record to support interdisciplinary care.
- Reviewed and documented patient medical history to accurately reflect nursing assessment, changes in clinical state and other pertinent patient information to support multidisciplinary team to deliver great care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Recovered patient from anesthesia to perform discharge teaching.
- Administered medication to patients according to facility protocols
Pre-Procedure Preparation Provider
Ohio State University Outpatient Surgery Center
10.2019 - 12.2022
- Assess the patient's medical history to determine if the patient is a candidate for outpatient surgery to help reduce same-day surgery cancellation.
- Communicate appropriate information to surgeons and anesthesiologists concerning patient care.
- Perform patient teaching/education before surgery.
- Alert anesthesia of results of labs, physical assessment, or particular needs of the individual with medical problems before the date of surgery.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
PACU Registered Nurse
Ohio State Outpatient
04.2019 - 12.2022
- Evaluated patients' pain levels, implementing correct dosage of medication to alleviate discomfort.
- Evaluated cardio-respiratory systems for deviations, providing appropriate treatment as necessary.
- Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
PACU Staff Nurse
OhioHealth Dublin Methodist Hospital
06.2016 - 03.2019
- Provided acute care for post-operative patients recovering from anesthesia.
- Identify and manage life-threatening post-operative and anesthetic complications.
- Perform airway assessment and management, cardiac and hemodynamic monitoring, and pulse oximetry.
- Recognized clinical abnormalities and then communicated with the anesthesiologist about diagnosing and treating clinical problems.
- Managed patient care analgesia and epidural pumps for pain management.
Cardiovascular Progressive Care Unit
OhioHealth Riverside Methodist Hospital
04.2013 - 06.2016
- Cared for 3 patients in the 22-bed Cardiovascular Intermediate Unit (CVI).
- Nursing assessment and interventions for post-op CABGE patients with chest tubes, temporary transvenous pacing wires, insulin gtts, amiodarone gtts, heparin gtt, central venous catheters.
- Set up and monitored life support equipment and devices such as cardiac monitors, transducers, pressure lines, oxygen delivery devices, , and pulse oximeter.
- Implemented physician orders and tracked progress against care plan to assess results.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Education
Master of Science - Nursing Leadership And Administration
Capella University
Minneapolis, MN05.2022
Bachelor of Science - Nursing
Capital University
Bexley, OH12.2018
Associate of Science - Nursing
Chamberlain University
Columbus,OH03.2013
Skills
- Joint Commission Readiness
- Multitasking and Organization
- Conflict Management
- Emotional Intelligence (EI)
- Quality Improvement
- Interpersonal skills
- Ohio Health Department Readiness
- Judgment and Decision-Making
- Complex Problem-Solving
Certification
Basic Life Support (BLS)
Advanced cardiac life support or advanced cardiovascular life support (ACLS)
Accomplishments
Awarded "The James Compassionate Care Award"Summer of 2023
The James Compassionate Care Award recognizes staff who carry out the mission in significant ways that impact the patients and their families, colleagues, and the community.
Additional Information
Professional involvements at The Ohio State University
- Coordinated with Perioperative managers & The business department to help develop a process for the surgery center and Pre-Procedure Preparation department.
- Giving the responsibility to update Pre-Procedure Providers on policies changes, IHIS, or new processes in the department.
- Helped open a new outpatient surgery center and endoscopy center in New Albany: Joint Commission readiness as a staff nurse.
- COVID nurse triage.
- Serving as the telehealth ambassador to bring the latest software program(updox) to assess the communication between nurses and patients during s global pandemic in the ambulatory setting.
- Precept nurses on the latest technology.
- SuperUser for Pyxus
Pervious Professional Nursing Committees at OhioHealth
- Shared governance Jan 2017-March 2019
- Key performance (KPI) committee May 2017-March 2019
- Leaded unit Huddle boards daily 2017-2019
Languages
English
Professional Working
Timeline
Assistant Nurse Manager, Progressive Care Unit
The James Cancer Hospital And Solove Research Institute
12.2022 - Current
Adjunct Nursing Clinical Instructor
Mount Carmel College Of Nursing
12.2022 - Current
RN Case Manager Casual
Mount Carmel Health System
01.2022 - 12.2022
Endoscopy Staff Nurse
Ohio State Outpatient Care New Albany
08.2021 - 12.2022
Pre-Procedure Preparation Provider
Ohio State University Outpatient Surgery Center
10.2019 - 12.2022
PACU Registered Nurse
Ohio State Outpatient
04.2019 - 12.2022
PACU Staff Nurse
OhioHealth Dublin Methodist Hospital
06.2016 - 03.2019
Cardiovascular Progressive Care Unit
OhioHealth Riverside Methodist Hospital
04.2013 - 06.2016
Master of Science - Nursing Leadership And Administration
Capella University
Bachelor of Science - Nursing
Capital University
Associate of Science - Nursing
Chamberlain University
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