Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dalya Holland

Bronx

Summary

Professional leader with 22 years of experience including 10 years as a Care Team Manager in Primary Care with proven ability to drive team success and adapt to changing needs. Strong focus on collaboration, communication, and achieving results. Expertise in project management, conflict resolution, and performance optimization. Reliable and flexible, always ready to support and inspire team members. Adapts at implementing evidence-based practices, ensuring performance improvement and quality metrics, and ensuring compliance with regulatory standards. Seeking to leverage leadership experience and clinical expertise in a Primary Care Nurse Manager role.


Overview

23
23
years of professional experience
1
1
Certification

Work History

Care Team Manager

James J. Peters VA Medical Center
01.2015 - Current
  • Lead and work with an interdisciplinary team of LPN's, medical support assistants, and providers serving diverse veteran populations
  • Monitor performance indicators including patient satisfaction, access metrics, and chronic disease management outcomes
  • Supervise and support nursing staff, managing patient assignments, ensuring efficient clinic operations, and maintaining quality patient care in a charge nurse role
  • Provide leadership coverage in absence of the clinic manager
  • Act as a preceptor for new nurses and nursing residents to promote professional growth, engagement, and retention
  • Collaborate with leadership in developing and implementing policies, workflows, and process improvements
  • Ensure compliance with V.A. standards, Joint Commission requirements, and evidence based practices

Staff Nurse

James J. Peters VA Medical Center
01.2003 - 01.2015
  • Delivered Comprehensive nursing care to veterans with acute and chronic spinal cord injuries, including ventilator-dependent patients and those with complex comorbidities
  • Collaborated with rehab therapists, physicians psychologists and social workers to support holistic patient care
  • Performed complex wound care management including prevention and evidence base treatment, reducing hospital -acquired pressure ulcers
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Developed strong rapport with patients and families, fostering trust and open communication during challenging times.

Education

Master of Science - Nursing Leadership And Administration

Capella University
Minneapolis, MN
09-2027

Nursing

Chamberlain University
Chicago, IL
10-2024

Skills

  • Employee scheduling (Accu Staff)
  • Performance Improvement and Quality Metrics
  • Joint Commission readiness
  • Interdisciplinary Team Collaboration
  • Patient and family education

Certification

  • Licensed R.N.
  • Basic Life Support (BLS)


Timeline

Care Team Manager

James J. Peters VA Medical Center
01.2015 - Current

Staff Nurse

James J. Peters VA Medical Center
01.2003 - 01.2015

Master of Science - Nursing Leadership And Administration

Capella University

Nursing

Chamberlain University

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