Crystin Smith
Menifee,CA
Summary
Cheerful and efficient server offering experience in a fast-paced diner. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.
Overview
19
19
years of professional experience
Work History
Server/ Manager
Dennys
03.2011 - Current
- Bussed and reset tables per shift, working efficiently to keep dining room and work areas clean
- Prepared beverages and filled food orders for customers
- Managed staff schedules and maintained adequate coverage for all shifts.
- Delivered orders in timely manner and corrected all issues to ensure guest satisfaction
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Enhanced operational efficiency by using slow periods to restock
- Displayed enthusiasm and promoted excellent service to customers
- Worked with POS system to place orders
- Cultivated warm relationships with regular customers.
- Enforced compliance with food safety and sanitation standards throughout restaurant.
Manager
Submarina
01.2006 - 06.2011
- Trained and guided team members to maintain high productivity and performance
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies
- Reconciled cash and credit card transactions to maintain accurate records
- Correctly calculated inventory and ordered appropriate supplies
- Reduced labor costs while maintaining excellent service and profit levels
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
Education
Associate of Science - Nursing
Mount San Jacinto College
Menifee07-2027
Nursing Assistant
Trinity Health Academy
Murrieta05-2024
High School Diploma -
Temecula Valley High School
Temecula, CA06.2004
Skills
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Team collaboration
- Communication skills
Timeline
Server/ Manager
Dennys
03.2011 - Current
Manager
Submarina
01.2006 - 06.2011
Associate of Science - Nursing
Mount San Jacinto College
Nursing Assistant
Trinity Health Academy
High School Diploma -
Temecula Valley High School
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