Overview
Work History
Education
Skills
Timeline
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Crystina Tierney

Croydon,PA

Overview

2027
2027
years of professional experience

Work History

Automotive Processor

Penn Auto Team
Philadelphia, PA
2021 - Current

Sustains a fast-pace to meet inspection quota

Works closely with others to sustain productivity

Physical strength, dexterity, and stamina used throughout shift for maximum efficiency

Inspect the vehicle closely to meet quality standards while also having the knowledge to use the technology needed for work to get done

Having the basic knowledge of vehicles

Having ability to drive manual cars

Shift Manager

Walgreens
Philadelphia, PA
2019 - 2021
  • Supervised team members to ensure adherence to operational policies and procedures.
  • Managed inventory levels, optimizing product availability and minimizing stock outages.
  • Assisted in training new employees on store operations and customer service standards.
  • Conducted regular audits to maintain compliance with safety regulations and company policies.
  • Resolved customer inquiries and complaints, enhancing overall shopping experience.
  • Coordinated staff scheduling to align with peak business hours, ensuring optimal coverage and service levels.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Enhanced customer service training program, leading to noticeable improvements in customer feedback scores.
  • Maintained compliance with health and safety regulations, ensuring safe working environment for all employees.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.

Sales Floor Associate

Walgreens
Levittown, PA
2018 - 2019
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained organized sales floor by restocking shelves and arranging merchandise displays.
  • Processed transactions accurately using point-of-sale (POS) systems for efficient checkout procedures.
  • Collaborated with team members to ensure optimal inventory levels and product availability.
  • Adhered to store policies and procedures for safety, cleanliness, and customer service standards.
  • Engaged with customers to build rapport and encourage repeat business through exceptional service.
  • Monitored sales floor for compliance with merchandising standards and promotional displays.
  • Participated in training sessions to improve product knowledge and customer engagement skills.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
  • Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
  • Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
  • Communication with customers professionally and proactively to provide product information and advice.
  • Actively listened to customers'' needs and preferences, suggesting relevant products tailored specifically for their requirements.
  • Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.

Education

High School Diploma -

Neshaminy High School
Langhorne, PA
2016

Skills

  • Attention to detail
  • Teamwork and collaboration
  • Customer service
  • Data entry experience
  • Cash handling
  • Driven by a commitment to delivering outstanding work and adapt at managing administrative tasks, I am a focused and compassionate employee seeking to contribute my skills to any and all settings

Timeline

Automotive Processor

Penn Auto Team
2021 - Current

Shift Manager

Walgreens
2019 - 2021

Sales Floor Associate

Walgreens
2018 - 2019

High School Diploma -

Neshaminy High School
Crystina Tierney