Crystobal Santamaria
Summary
Dedicated Cashier Assistant focused on enhancing customer satisfaction through exceptional service and effective problem-solving. Achieved reduced wait times by streamlining checkout processes and maintaining a clean environment while fostering teamwork to support operational efficiency. Experienced in food preparation and handling, skilled in following recipes and managing supplies to ensure quality kitchen operations.
Overview
2
2
years of professional experience
Work History
Cook
Pizza Hut
Aurora, CO
04.2026 - Current
- Processed customer transactions accurately and efficiently using the square and clover systems.
- Assisted customers with product inquiries, enhancing overall satisfaction and experience.
- Collaborated with team members to streamline checkout procedures, minimizing customer wait times.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Learned job responsibilities for multiple roles and offered support during peak hours.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Prepared pizzas according to company recipes and standards.
- Maintained cleanliness of kitchen and food preparation areas.
- Assisted in inventory management and ingredient restocking.
- Collaborated with team members during busy service times.
- Followed food safety regulations to ensure customer safety.
- Wrapped and labeled leftover food for proper storage and future use.
- Communicated with servers to ensure timely order delivery.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Followed established procedures and requirements for safe food handling, storage and service.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Sorted and arranged storage areas to maximize space efficiency.
- Carried pans and trays of food to and from work stations, stove, and refrigerator.
- Managed portion control using correct utensils during preparation and plating.
- Resolved customer complaints regarding food quality, ensuring positive dining experiences.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Set up and performed initial prep work for soups, sauces, and salads.
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
Cashier
Chagos Mexican food
Aurora, CO
01.2024 - 01.2026
- Processed customer transactions accurately and efficiently at a busy Mexican food establishment.
- Maintained clean, organized register area, contributing to positive customer experiences.
- Handled cash, credit, and gift card transactions following company policies.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Resolved customer inquiries and concerns, ensuring high satisfaction levels.
- Maintained clean and organized register area to enhance customer experience.
- Trained new cashiers on register operations and customer service best practices, fostering a knowledgeable team.
- Greeted customers and answered any questions they had about the store's products and services.
- Trained new cashiers on register operations and customer service best practices.
- Executed various tasks as directed by management to support operations.
- Restocked shelves with merchandise during peak hours to maintain inventory levels.
Education
No Degree -
Rangeview High School
Aurora, COSkills
- Food preparation
- Food safety compliance
- Food safety oversight
- Sanitation practices
- Knife skills
- Quality control
- Food presentation
- Cash handling
- Inventory management
- Order coordination
- Time management
- Fast-paced environment experience
- Customer service
- Teamwork and collaboration
- Team collaboration
- Adaptability in service
- Attention to detail
- Problem-solving
- Problem solving
- Communication skills
- Patience and empathy
- Kitchen equipment operation and maintenance
Additional Information
I can speak both English and Spanish pretty well and can drive.
Work History
01-2023
Languages
- English
- Spanish
Timeline
Cook
Pizza Hut
04.2026 - Current
Cashier
Chagos Mexican food
01.2024 - 01.2026
No Degree -
Rangeview High School