César MagaÑa
Bentonville,AR
Summary
Our work at Outdoor Cap Company thrives on a foundation of robust technical communication and a keen eye for analytics, which have been pivotal in my role as Senior Product Designer. With a career spanning more than a decade in design and illustration, my approach integrates creativity with data-driven decision-making.
Team management forms the cornerstone of successful projects, and with a background that includes managing operations at a high-paced franchise, I've honed the ability to lead cross-functional teams effectively. I strive to remain servant hearted in positions of leadership, assuring both clients and colleagues feel their needs are heard and met. I excel in building strong relationships and providing valuable guidance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Product Designer
Outdoor Cap Company
Bentonville, AR
02.2021 - Current
- Led cross-functional coordination for successful delivery of high profile customers in the western apparel market.
- Conducted meetings for identifying customer needs and preferences.
- Managed internal and external customer needs while utilizing trend analysis to design headwear for top US retailers. Worked to innovate Outdoor Cap's design aesthetic within budgetary expectations.
- Developed wireframes, prototypes, mockups, and high-fidelity designs for product features.
- Utilize trend analysis to design headwear for the top US retailers.
- Played a major role in collaboration with our retail and design team in reaching sales network of the year in 2024.
Production Designer
Outdoor Cap Company
Bentonville, AR
06.2019 - 12.2020
- Successfully operated within a high-tempo design atmosphere.
- Prepared production-ready artwork for in house factories.
- Managed multiple design projects from concept to completion within tight deadlines.
- Edited existing designs according to customer specifications or brand guidelines.
Freelance Illustrator and Designer
Self Employed
Bentonville, AR
01.2013 - Current
- Collaborated with freelance clients across the United States and abroad to create digital illustrations, graphic designs, surface patterns, and character designs through stellar communication and teamwork.
- Assisted clients in the discovery phase of their project using a Creative Brief, meetings, and mood boards.
- Guided the project through gentle art direction techniques paired with the client's wants and needs.
- Managed deadlines, project specs, and any problem-solving.
- Stayed current on illustration techniques and industry-specific software including Adobe Creative Suite, Procreate and technology.
Operations Supervisor
Chick-fil-A
Bentonville, AR
01.2016 - 02.2019
- Monitored the efficiency of the company's back of house department and conducted performance reviews for each employee in said department.
- Devised and applied methods to improve kitchen efficiency and quality, such as data analysis procedures and customer service training.
- Facilitated and translated communication between Spanish speaking employees and leadership.
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Performed cost analysis for various projects to determine budget requirements.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Team Leader
Chick-fil-A
Bentonville, AR
01.2013 - 01.2016
- Set goals, assigned tasks, provided direction and coaching to team members.
- Resolved conflicts in the workplace.
- Acted as a liaison between the team and upper management to ensure a timely task completion.
- Created training materials and conducted group trainings on new processes or procedures.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
Education
Graphic Design - Graphic Design
NorthWest Arkansas Community College
Bentonville, AR01-2020
Associate of Applied Science -
NorthWest Arkansas Community College
Bentonville, AR05-2016
Associate of Arts - Art
NorthWest Arkansas Community College
Bentonville, AR05-2016
Skills
- Adobe Creative Suite
- Team Management Expertise
- Technical Communication
- English - Spanish Translation
- Team Management Expertise
- SaaS Project Experience
- Office 365 & OneDrive
- Salesforce Service Cloud & Optimization
- Computer Aided Design (CAD)
- Branding & Identity
- Character Design
- Product Management
- Merchandising Strategies
- Marketing
- Product Display Design
Accomplishments
- Sales Network of the Year 2024 at OutdoorCap
- Attendance Award 2020 at OutdoorCap
- Design of the Quarter 2024 at OutdoorCap
- Inspiration Award 2019 at Chick-Fil-A
Certification
- ServSafe Manager Certified
- Phishing - Internet Safety Certified
Languages
English
Professional
Spanish
Professional
Affiliations
College Art Club President 2018-2020
College Art Club Vice President 2017
College Art Club Treasurer 2016
References
References available upon request.
Timeline
Senior Product Designer
Outdoor Cap Company
02.2021 - Current
Production Designer
Outdoor Cap Company
06.2019 - 12.2020
Operations Supervisor
Chick-fil-A
01.2016 - 02.2019
Freelance Illustrator and Designer
Self Employed
01.2013 - Current
Team Leader
Chick-fil-A
01.2013 - 01.2016
Graphic Design - Graphic Design
NorthWest Arkansas Community College
Associate of Applied Science -
NorthWest Arkansas Community College
Associate of Arts - Art
NorthWest Arkansas Community College
- ServSafe Manager Certified
- Phishing - Internet Safety Certified
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